Messages

1

General Computer Support / Re: Windows Update corrupt

« on: May 02, 2015, 01:05:40 am »

At the time that I posted initially, I had not ran the whole tool. I was hung up on all the errors that the prescan found. I have since ran the entire tool and all other tools such as check disk and system file checker while in Safe mode with networking. It did make the whole system run a little more crisp. However, it didn't solve the problem with windows update. I found a forum that said that my most recent Service pack was corrupt. And explained the process of uninstalling Service pack 2 and reninstalling it manually. Now ever time I attempt to install the service pack it comes up with a "critical failure" error. I have tried the Update Readiness tool that microsoft provides as well. The install hangs. Errors out after a couple of hours. The machine runs okay as long as I don't try to use Internet explorer or windows update. I am at my wits end here.

2

General Computer Support / Windows Update corrupt

« on: April 30, 2015, 06:47:32 am »

Hello, I am a new member on your site. I really appreciate your help, in advance.

I am running Windows Vista Home Premium SP2 64 bit. I have removed a number of adware and malware using several tools from bleeping computer.com. But I am still stuck with Windows Update not working.

Initially I couldn't even see any windows when I would click on windows update in the control panel. After running serveral fixes and repairs found on the Microsoft website, and installing a couple of updates manually. I can get the machine to open windows update and start a search for updates. However it still won't download and install anything. I decided to run your all in one windows repair tool and then did the prescan. I can't even count the number of corrupt files it found in the the windows update area. I have attached the log file for you to look at. There has to be something I am missing to have this much wrong with it. Please help.