Show Posts
1
General Computer Support / Malware Found, services set to disabled
« on: March 20, 2015, 10:24:54 am »
Hi,
I'm new to this but I think my parents computer running XP SP3 has got/had some kind of virus.
I ran Malwarebytes and found 262 problems which have now been quarantined. It now starts up fully in safe mode and normally, however most of the services are set to disabled. I didn't want to go through manually turning them on again and when looking at how to fix it I came across the Tweaking.com windows repair tool. The PC doesn't have access to the Internet due to the services not running and I haven't tried turning anything back on. After running the pre Repairs Scan I've found problems, how can I upload the log without access to the Internet? (Posting from an iPhone). If you need any more info let me know. Thanks in anticipation.
I'm new to this but I think my parents computer running XP SP3 has got/had some kind of virus.
I ran Malwarebytes and found 262 problems which have now been quarantined. It now starts up fully in safe mode and normally, however most of the services are set to disabled. I didn't want to go through manually turning them on again and when looking at how to fix it I came across the Tweaking.com windows repair tool. The PC doesn't have access to the Internet due to the services not running and I haven't tried turning anything back on. After running the pre Repairs Scan I've found problems, how can I upload the log without access to the Internet? (Posting from an iPhone). If you need any more info let me know. Thanks in anticipation.