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Messages - E38

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1
General Computer Support / Re: Pre-Repairs Scan Help
« on: May 01, 2015, 01:58:29 pm »
Ok, I took the risk and got a Windows 7 iso file from a torrent site (no piracy here, I have the product key from OEM, and scanned it before using it). Did a upgrade install (to preserve my apps and other data), and it fixed my issues.

All Windows updates installed sucessfully. Pre repairs scan found no errors. System file checker tool found no issues.

Thanks to all that have helped me in this thread, as I wouldn't have solved my issues without them!

2
General Computer Support / Re: Pre-Repairs Scan Help
« on: April 17, 2015, 08:24:26 am »
It does require the Cryptographic Services (CryptSvc) is running, can you check to see if that service is running?

Shane

I can see that it is running on Services, but I don't see it on the Task Manager...

The more I think about it, the more I agree with Rick's suggestion of doing a repair install. However, my OS came preinstalled and cannot get the ISO from microsoft's website, and I don't want to lose my files and program settings...

3
General Computer Support / Re: Pre-Repairs Scan Help
« on: April 15, 2015, 11:56:13 am »
Shane - I tried what you did, and I still get the same errors.

4
General Computer Support / Re: Pre-Repairs Scan Help
« on: April 15, 2015, 01:13:12 am »
Willy - did that, and it installed an update, but the issues still remain.

Shane - will try that later.

5
General Computer Support / Re: Pre-Repairs Scan Help
« on: April 14, 2015, 10:18:56 am »
Even more great news.

I upgraded to the latest version of Tweaking, and ran a pre-repair scan test. I got more errors than last time. I tried to fix them using the sfc /scannow command, and it says that all of them couldn't be fixed. I have attached the scan log.

What to do now?

Do you have the original install disk; sounds like its time to do a repair install!!!!!

it sounds like a better option in your case...

do you need a original install disk?

I guess it is time. I do not have the original disc, as my computer came preinstalled with Windows 7. I tried to get the ISO from the Microsoft website, but it says "The product key you entered appears to be for software that was pre-installed on a device.  Please contact the device manufacturer for software recovery options."

Also, does the repair install delete my data? I don't want to go through the hassle of reinstalling and setting up my apps all over again...

6
General Computer Support / Re: Pre-Repairs Scan Help
« on: April 11, 2015, 04:11:33 am »
Even more great news.

I upgraded to the latest version of Tweaking, and ran a pre-repair scan test. I got more errors than last time. I tried to fix them using the sfc /scannow command, and it says that all of them couldn't be fixed. I have attached the scan log.

What to do now?

7
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 31, 2015, 09:19:50 pm »
bump, any updates?

8
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 27, 2015, 08:47:53 pm »
Open a cmd.exe window as administrator and put this in

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

It should output only the errors to a sfcdetails.txt file, then you can zip and attach that instead as it should be a lot smaller :wink:

Shane

I either get FINDSTR: Cannot open [SR], or FINDSTR: argument missing after /c. The latter was fixed by renaming it to c:/.

9
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 27, 2015, 06:56:26 am »
Willy2 - I did the search with Everything, and they are all on "C:\Windows\servicing\Packages\"

Shane - I have several cbs.log files, and they are all greater than 90 MB...

10
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 26, 2015, 07:20:11 am »
So you where not able to replace the files?

Shane

I was able to replace the files, but the windows update failed on both occasions.

11
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 25, 2015, 04:22:45 am »
Where you able to successfully replace those files I gave you and you had it overwrite the current ones in that folder?

Shane

I tried to do it once, but failed. I will try to do it again asap, and will inform you of the results.

EDIT: Just tried it again, and it still failed, with the same errors.

12
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 24, 2015, 06:46:44 am »
Here you go!

13
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 21, 2015, 12:50:49 am »
Hello, I did what you've posted in your last post, to no avail. I have attached the Repair logs.

Have you tried SFC /scannow and reboot?

then download the latest update package for your operating system?

then try again...

I've ran SFC and CHDSK (both options for disk check included), they find no errors, and windows updates still fails. I get code 8E5E03FB every time I try to run it.

14
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 20, 2015, 01:54:56 pm »
Hello, I did what you've posted in your last post, to no avail. I have attached the Repair logs.

15
General Computer Support / Re: Pre-Repairs Scan Help
« on: March 20, 2015, 01:56:52 am »
Thanks for the reply Shane. I've tried your solution, but I couldn't get rid of the windows update issue. Here's the Pre-Repairs scan that I took after.

---x---x---

Tweaking.com - Windows Repair - Pre Repairs Scan
Computer: (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at (20/03/2015 11:26:59 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at (20/03/2015 11:26:59 AM)

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum

Problems where found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.

Files Checked & Verified: 3,270

Done (20/03/2015 11:28:14 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at (20/03/2015 11:28:14 AM)

No problems where found with the Reparse Points.

Files & Folders Searched: 289,500
Reparse Points Found: 60

Done (20/03/2015 11:34:06 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at (20/03/2015 11:34:06 AM)

This folder in the 'Path' variable doesn't exist:

Problems where found with the Environment Variables.

Done (20/03/2015 11:34:06 AM)
--------------------------------------------------------------------------------

Done (20/03/2015 11:34:06 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done (20/03/2015 11:34:06 AM)
Scan Complete - Problems Found!

While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.

16
General Computer Support / [SOLVED] Pre-Repairs Scan Help
« on: March 19, 2015, 10:37:08 am »
UPDATE: Issue solved, see reply #33.

--x--x--

Hello, I have run a Pre-Repairs Scan, and these are my results. How do I go about fixing these? I have tried searching the internet but it didn't seem to help much.

I have trouble running windows update (I get updates failed to install error), and hopefully if these were fixed I can use it again.

--x--x--

Tweaking.com - Windows Repair - Pre Repairs Scan
Computer:  (Windows 7 Home Premium 6.1.7601 Service Pack 1) (64-bit)
Started at ( )
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at ( )

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum

This File Is Corrupt (Bad Digital Signature):
C:\Windows\servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum

Problems where found with the packages files, these files need to be replaced
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
If you need help in replacing these files, post on the Forums at Tweaking.com for help.

Files Checked & Verified: 3,270

Done ( )
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at ( )

Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Music) (Target Path: C:\Users\Public\Music)
A Default Reparse Point is missing and this can cause programs on the system.

Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Pictures) (Target Path: C:\Users\Public\Pictures)
A Default Reparse Point is missing and this can cause programs on the system.

Missing Default Reparse Point: (Original Path: C:\Users\Public\Documents\My Videos) (Target Path: C:\Users\Public\Videos)
A Default Reparse Point is missing and this can cause programs on the system.

No problems were found with the Reparse Points.

Files & Folders Searched: 289,836
Reparse Points Found: 57

Done ( )
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at ( )

This folder in the 'Path' variable doesn't exist:

Problems where found with the Environment Variables.

Done ( )
--------------------------------------------------------------------------------

Done ( )
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done ( )
Scan Complete - Problems Found!

While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.

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