Messages

1

General Computer Support / Re: Restore points/Shadow copies removed after running

« on: March 07, 2015, 10:52:08 am »

Did you create the back up pre-requisites before running WR and what was the purpose of running WR ?

Running the program again and using the restore on there may get them back, but you will need to wait until Monday for Shane to get back to you on this if that's a no-go.

I ran it because there was many problems with it before.
Some are: broken Windows Installer.
Programs fail at trying to update or run.
Both of these got fixed after running.

2

General Computer Support / Re: Restore points/Shadow copies removed after running

« on: March 07, 2015, 07:50:51 am »

Removing restore points is the first defence of any infection, so they are gone.

The only sure way to counter any ransom ware is to create system images to external media and if you have pictures and important docs on any machine, it's imperative that you have external back ups as you could lose all of those anyway in the case of HDD failure.

This looks like a lesson learned the hard way.

No, I had it even after removing it, They disappeared after using the tweaking program.

3

General Computer Support / Restore points/Shadow copies removed after running

« on: March 06, 2015, 07:13:28 pm »

I am so mad, My laptop got the CTB locker. I removed it, I still had restore points and SVC's, and I was going to use ShadowExplorer to recover the files. I was going to use the tweak tool first to fix all of the problems I had on my laptop. And then when the fixing was over, I realized ALL of my Restore Points and SVC's were missing. Bye bye pictures that I took that were only on my laptop and text documents that were VERY important  . I am now going to have to REINSTALL all of my games that had textures and data encrypted and start ALL over again . Is there ANY way I can get back the restore points and/or SVC's?