Messages

1

General Computer Support / [Solved]Re: Windows 7 corrupted after installing backup

« on: October 20, 2015, 06:23:03 am »

Thanks for everything Boggin!

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 19, 2015, 05:10:22 pm »

I just checked it and it says activation is successful

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 19, 2015, 08:50:59 am »

I am at work right now but I will check it out this evening when I get home

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 19, 2015, 08:42:36 am »

I think it was an OEM disc and Sony did have issues with it but they got it all working.

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 19, 2015, 08:06:50 am »

Yeah Sony subs their recovery discs out to different vendors. I was surprised also. It is just an electronic copy and they really should just give it to you free since you already paid for it when you bought the lap top!

I got a new copy of the Windows 7 Home Premium from Fry's Electronics

It was an expensive fix $100 for Premium Sony Support and $100 for the new Windows 7 but it was still a lot cheaper than buying a new laptop. I really needed this laptop working because it is the one my 2 kids use for school stuff. I don't want them on my wife's or my laptop jacking things up with gaming, and indiscriminate downloads!

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General Computer Support / [Solved]Re: Windows 7 corrupted after installing backup

« on: October 19, 2015, 06:44:59 am »

Hey Boggin and others that have chimed in I just want to give a final update here:

I was given 3 different vendors to get recovery discs to fix this laptop, 2 said they did not have them and the third said they would have to look and they would get back to me which they didn't.

So I turned to the Sony tech support and went ahead and paid for the premium support and they diligently tried to get it working for many hours and failed. Since no recovery discs were available they suggested that if I purchased a new Windows 7 Home Premium that they would install it along with all the necessary drivers and things I needed.

So this is what I did. It was a very long process but the Sony people did what they said and got it all installed and is now all working!

So in addition to this I also purchased a 1TB external hard drive and made a new system image of it as well as system images of 2 other laptops that I have.

Thanks to everyone especially Boggin  you have been very helpful

I love this forum!

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 13, 2015, 04:36:05 pm »

Yeah it still all jacked up. I will go ahead and order recovery discs.

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 13, 2015, 11:55:23 am »

Here are the 2 reports

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 13, 2015, 09:55:33 am »

OK running it now

Not having any luck with the event viewer.

I guess I don't understand. I thought if I buy a new copy of windows 7 that it would have everything??? I guess not, I take your word for it because you are way above me  about this (They still sell windows 7 at walmart, best buy and frys)

I don't need to worry about backing up anything to save in the laptop.

I called Sony yesterday and they also recommended the recovery discs so I guess I will go  with that. They gave me phone numbers of 3 different vendors to get it from.

I will send you the report that I am running now when it finishes.

10

General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 13, 2015, 09:33:16 am »

OK I finally got it to work see attached

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 13, 2015, 08:46:29 am »

Hi Boggin have you had a chance to look at the log? Just wondering if the hard drive looks OK then I will just go out and buy a new copy of Windows 7 and be done with it.

I can buy recovery discs from Sony but they are around $60, I can but a new copy of windows 7 for just a little more.

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 06:59:39 pm »

Sorry here is the log populated

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 04:44:12 pm »

I got the log file to work-attached

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 04:29:15 pm »

I ran sfc/scannow and there is some corruption. I also tried to run the code to get it in a text file but it didn't work but I made a screenshot of it-attached

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 03:58:53 pm »

Hey boggin I just ran through the recover discs and it took all 12 but it did not fix anything. I am in the process of running sfc/scsnnow but I want to ask this...This is sucking up way too much of my time, can I just go out and buy and new copy of windows 7 and install new to be done with it? I can get one for around $100

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 01:48:53 pm »

Hi Bogging I am attempting it again and am up to disc 8 currently. I will follow up with your new guidance if it fails again.

What is WR Program? and also RMA?

Sorry you are talking a little over my head...I will report back in a bit. Thanks.

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 12, 2015, 09:56:12 am »

Hi Boggin, I reinstalled the discs to to laptop. It only took 10 of the 12 discs and then said it was done and restart. So I did but it is just like it was. the windows update does not work and I don't really know what else still is corrupted.

What should I try next? Should I try a factory reset?

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 11, 2015, 09:01:08 am »

Thanks Boggin, I will do it. I am leaving for church in a few minutes and won't be able to trying probably until this evening but I will get back to you. Thanks for all your amazing help! 

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 11, 2015, 08:47:37 am »

The 12 cd's that I have is the backup my daughter made before changing the hard drive. The hard drive was on its way out when she made the backups so I don't know the integrity of the discs. Is it possible that when she reinstalled the discs that the original back up partition is in tact and maybe I should try doing a factory reset???

If I try and reinstall the discs what is the procedure? Do I need to make it boot from cd?

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 11, 2015, 07:42:37 am »

Thanks Boggin I have some new information to share about this. I have been asking my daughter to find the original discs that she made the backups from (a few months ago) and she found then and brought them to the house. I said originally that she backed up to 3 CD's and this is incorrect, it took 12 CD's! And she also made a repair disc at the time.

Based on this new information how do you think I should proceed?
Run the repair disc?
Do a factory restore with whats on the laptop already?
Try to install all 12 discs again?

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General Computer Support / Re: Windows 7 corrupted after installing backup

« on: October 10, 2015, 07:22:45 am »

Thank Boggin, I tried the first link and it didn't work. Then I contacted Sony and they gave me a number to call on Monday to get a new one. They said it could be $50-100 

My key is the one that came with the laptop when it was new.

About the recovery partition you mentioned...is it possible that it is intact with the backup? Can I try to do a factory reset and maybe it would work?

I have something else I want to run by you...I have another laptop that also runs Windows 7 and I do have a good system backup of it on a thumbdrive. Do I have any options with this?

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General Computer Support / [Solved]Windows 7 corrupted after installing backup

« on: October 09, 2015, 04:36:05 pm »

I am trying to fix my daughters laptop. The hard drive was going bad so she backed it up onto 3 CD's, then changed the hard drive and then installed the backup from the 3 CD's.

It didn't install properly or it didn't back up properly to begin with. So the computer works and is usable for the most part but it does have some issues. Mainly the Window Update no longer works at all. There are things that don't work because I am sure it needs patches and fixes.

I finally got into Microsoft support and 2 different times they remoted in and tried many things to fix it but could not. Is there any way to download a copy of the Windows 7 Home Premium from somewhere and just start over? I don't need to save anything and I do have the product key

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General Computer Support / What should I use to open an .rar file?

« on: April 20, 2015, 05:49:27 pm »

I have looked at a couple of programs online and started the download process only to find that they were full of bloatware so I stopped it. Can anyone recommend a good program to open a .rar file that does not come with all the bloatware? Thanks, Joe

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General Computer Support / Re: Help! Laptop being taken over remotely or by bot

« on: April 06, 2015, 06:47:09 am »

No I did a factory reset and no longer have this issue but thanks.

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General Computer Support / Re: Is there a way to delay some startup programs?

« on: April 02, 2015, 03:02:49 pm »

Hi!

Please check this:    --> programs --> autostart
You can delete all programs listed there by using rightclick. Don't care, there are only concurrances. You don't delete the programs.

HDW

Hey Willy2 this looks like a good solution but I tried to set it up and I am not sure what I need to put in the field in the screenshot