Messages

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General Computer Support / Re: Tweaking.com fixes my problem for a while but then it comes back...

« on: February 24, 2015, 03:28:24 am »

Don't hate me but I only have Windows Defender and Windows Firewall. Every so often, I run Malwarebytes.
I ran the Superfish checker on Chrome and IE and it says I am safe and don't have it.
I will try SafeMode and ESET later tonight and report back.
Thanks guys for your help!!

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General Computer Support / Re: Tweaking.com fixes my problem for a while but then it comes back...

« on: February 23, 2015, 04:07:00 pm »

OK, I've figured something out. My internet connection stops working every so often when my firewall status changes. I don't know why the firewall changes. But it occurred to me to check my firewall and I got a message that said that my computer wasn't using the recommended settings. If I click the button that says something like restore defaults or use recommended settings, all of a sudden, I can browse the Internet again. This has happened at least three times now. Basically after a day or two, something will kick in and change the firewall settings again and I will have to restore defaults again. The good news for me now that I have figured this out is that I don't have to restart anymore. I just have to use the recommended firewall settings.

I will run Malwarebytes again tonight but my system seems pretty clean. What else could be changing my firewall settings randomly?? For example...I worked from home all day today without incident. Around 6 pm, I stepped out for a few hours. So that's 10+ hours of uninterruped Internet usage but sometime during the six hours that I was away from my PC, my firewall settings changed. Once I reset the firewall settings, everything was fine.

Will try to take screenshots next time.

3

General Computer Support / Re: Tweaking.com fixes my problem for a while but then it comes back...

« on: February 12, 2015, 03:39:35 am »

Thanks guys. I will check these out next time the connection drops and report back.

In the past, I did take a look at the setting about "Allow the computer to switch off this device to save power" and it has always been unchecked but I will do a more thorough review of all your suggestions next time I lose the connection.

4

General Computer Support / Tweaking.com fixes my problem for a while but then it comes back...

« on: February 11, 2015, 03:16:33 am »

Hi everyone

Hoping you can help me. Windows 8 Lenovo laptop. Worked fine all of 2014 until around December when it would drop the wireless Internet connection every 30 minutes or so and I couldn't get it back unless I restarted my machine. (Although laptop would show that it was still connected to my wireless network.) I discovered Tweaking.com in early 2015 and ran it and it seemed to be the answer to all my problems! After running Tweaking, my laptop stayed connected forever and forever, even with restarts and everything. However, on a few occasions, I've been back in the same situation...connection drops and I have to restart. But if I run Tweaking, it seems to work and I stay connected for much longer...until it stops working. This just happened to me again today and I've just run Windows Repair and am crossing my fingers.

One observation: Sometimes, when the Internet connection drops like this morning, I can still get to YouTube, Gmail, Google Drive, and my Twitter stream continues to operate. But I can't get to CNN, NYTimes, etc. etc. That being said, when it has happened in the past...sometimes I can't get to anything at all.

Is there something in the Windows Repair log files that will tell me what Windows Repair has fixed? It seems to be fixing something that is broken and making it better. Maybe if I knew what was broken, I'd be able to further troubleshoot this and/or prevent it from happening again.

I have of course tried unplugging the router and running Malwarebytes. Neither seems to make a difference. In January, I also uninstalled my network driver and reinstalled the latest version. Problem is consistent across Chrome and IE. I have not tried Firefox.

I'm not super-technical, but I can get around. Let me know if I can provide other info or if I should try anything. (But now that I've run Windows Repair today, I'm guessing I have a few days of consistent internet access.)