Messages

1

Everything Else / Repair Boot

« on: January 30, 2015, 09:49:22 pm »

Hello again. Here is the other question I was going to ask.

In the last 2 weeks, I have had 2 client PC's that would not boot. Manufacturer splash screen, then black screen with flashing cursor. In both cases, I was able to run bootrec/fixmbr or bootrec/fixboot, and repair the problem to get me into a boot up. In both cases, there was malware on the machines.

Would it be possible, or does your software already have the ability to- boot from a disc or flashdrive, run an MBR program, boot to windows and start the repair tool?
Just a thought.

2

Feedback & Suggestions / Re: IE won't allow downloads

« on: January 30, 2015, 05:06:54 pm »

Hi Shane-

I have a couple of issues/questions I would like to ask you about. What is the best way to go about communicating directly with you?

3

Feedback & Suggestions / Re: IE won't allow downloads

« on: January 29, 2015, 09:32:37 am »

Ok, updates finished and this thing pulled down 197 security updates that had never downloaded and installed even thought the client machine was set to auto.... interesting.

4

Feedback & Suggestions / IE won't allow downloads

« on: January 29, 2015, 09:28:30 am »

Hello-

Well, after spending 2 days on a clients machine trying to figure out why IE would not allow downloads and then crashed and restarted, but all other browsers would, even after clean sweeps (6 different products)  of malware, through bleepingcomputers I ran across your product.

This product found issues in every step of the scan and repair process. It corrected all of them.

And I am very very pleased to say it fixed the IE issue as well.

I am currently checking for updates and it seems to be taking a very long time, but I will see how that part goes.

But for now, the reason I used the product- It worked!
Thank you very much
Frank