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Messages - Tony Bee

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General Computer Support / Re: Hasn't helped
« on: January 01, 2015, 09:19:19 pm »
In my case, they stopped Windows Update and Troubleshooter from working.

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General Computer Support / Re: Hasn't helped
« on: December 30, 2014, 03:11:53 pm »
Good news; the problem is fixed. I needed a Microsoft Tech to remote access the PC in the end and even he struggled for a while. Turns out the problem was caused by a couple of Windows updates which had corrupted some files. If anyone has one or other of these updates on their PC they should be removed immediately:
  • KB3024777
  • KB3004394

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General Computer Support / Hasn't helped
« on: December 28, 2014, 01:06:33 am »
Hello. I was very impressed by your All-in-one repair software. Unfortunately, it hasn't fixed my problem - which is that Windows Update and Troubleshooter aren't working. Do you have any other ideas I could try? The Error ID is 42, which isn't recognised on the error list.

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