Messages

1

General Computer Support / Re: Blue Screen on reboot

« on: November 18, 2014, 01:57:30 pm »

Sorry. My computer was actually in seriously bad shape.  I had to reload windows.  I'm not sure what happened. Even the refresh windows failed.  But, to be fair, I had already damaged the registry before.  Tweaking worked the first time and helped to restore the windows store.  However, when I tried to restore other metro pages, it simply crashed the entire computer.   It worked out for the best.  The system is running smoother now, and I had a complete backup.  Sorry I can't give you more.

2

General Computer Support / Blue Screen on reboot

« on: November 11, 2014, 12:29:20 pm »

Using windows 8.1.  I had used this program on another program and it worked fine.  On my HP Envy touchscreen, it ran through the windows 8.1 repair modules (I was having difficulty reading news articles from the metro page), rebooted, and now just hangs before loading windows (no mouse or keyboard movement).  I cannot even reboot in safe mode, and the restore to the previous registry failed.  Any ideas?