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Messages - wmartin

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1
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 06:30:55 pm »
I ran that again and it still says that there are corrupt files that cannot be repaired.

Can you tell me where to find  {SR} CBS Log Files

When I try to go Windows - Logs - CBS - CBS Log Files I get a message that says access denied.

Is there some other way to get into CBS Log Files

2
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 02:17:01 pm »
I ran chkdsk as administrator and it reported no problems found

3
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 05:52:42 am »
Could someone please check out the solution for error 80070490 and tell me if I should download that fix

If yes, there are several choices - which one should I download and install.

4
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 05:39:16 am »
I tried going into that file but it said access was denied

5
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 05:36:35 am »
I ran that and I got the following message:

Windows Resource Protection found corrupt files but was unable to fix some of them
Details are included in the CBS.Log windir\Logs\CBS\CBS\.log

For example
C:\Windows\Logs\CBS\CBS\.Log

What should I try now?

6
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 03:50:22 am »
Forgive me for being un-educated but can you tell me how to do that.

7
General Computer Support / Re: Cannot install Windows Updates
« on: November 06, 2014, 02:56:43 am »
Error Code is 80070490

8
General Computer Support / Re: Cannot install Windows Updates
« on: November 05, 2014, 04:50:11 pm »
Was successful in downloading and installing
Hot fix for Windows (KB947821) Update 1 of 1    however it still did not correct my problem.

My computer said I had one update that needed to be downloaded and installed that being
Windows Update 7 for x64 based systems (KB2800095)

After it downloaded and attempted to install it said "failure to configure)

When I look at Update History it shows that update as failed

What now -  is there even a solution?

9
General Computer Support / Re: Cannot install Windows Updates
« on: November 05, 2014, 01:21:06 pm »
After I download it says "Initializing installation" ....done!
It then says it is installing Hotfix for Windows (KB947821) (update 1 of 1)...

Nothing shows up in the installation bar  I have waited over 30 minutes and it still says
installing __________________  but nothing happens

10
General Computer Support / Re: Cannot install Windows Updates
« on: November 05, 2014, 04:51:33 am »
Can you tell me how to access the "systems readiness tool" as I am an amateur when it comes to computers

11
General Computer Support / Re: Cannot install Windows Updates
« on: November 04, 2014, 07:01:31 pm »
I have gone to the list of updates and installed them manually one by one.
All installed without problem except the one listed below

Windows Update 7 for x64 based Systems (KB2800095)

It downloads but when attempting to install it says it is unable to configure and therefore fails
It has an error code  800070490
I think all of my problems have stemmed from this update

12
General Computer Support / Re: Cannot install Windows Updates
« on: November 04, 2014, 04:11:38 pm »
When I tried entering each of these commands when I got to the one
"ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

I get a message that says access denied

Can you tell me where I would look to find the updates listed where I can try installing one at a time?

13
General Computer Support / Re: Cannot install Windows Updates
« on: November 04, 2014, 02:43:33 pm »
When the updates does not install I get a different error number each time.

The last time they tried to install the error number was 80246007
It does not say why they failed to install.

14
General Computer Support / Re: Cannot install Windows Updates
« on: November 04, 2014, 04:47:12 am »
Thank you for your response. I am not sure where I find the "event viewer log"

In looking through the forum at other responses I was told that I needed to download
System Update Readiness Tool For Windows 7 for x64 based system.

After I downloaded it then told me to install Hotfix for Windows KB947821

I tried to install and after computer was restarted it showed that this "hotfix" failed to install.
I feel sure that my problem has something to do with installing and configuring but I don't know how to correct that.

15
General Computer Support / Cannot install Windows Updates
« on: November 03, 2014, 01:10:09 pm »
Hello:
I am unable to install Windows Updates to my computer after they have downloaded.
After they download to my computer, it  says to restart and when I do that it says preparing to configure updates on computer. Then after a short time it says configuring windows updates. Says windows updates configured successfully and then shuts down. After it restarts I go to my control panel and click on windows updates and then on windows installed and it shows that all the updates failed to install.  I tried using your tweaking program but it does not correct the problem.  Can you offer any help

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