Messages

1

General Computer Support / Re: Windows Installer Service

« on: September 05, 2014, 10:46:50 am »

Thanks for the mail. There seem to be a lot of Stopped item on the System Config. I am not a computer boff so I am not sure what I am looking for.Have run your Repair but no luck.Will go to the links you provided and see if the work. I cannot even Remove Open Office now.
Thanks so far   Bob

2

General Computer Support / Windows Installer Service

« on: September 04, 2014, 10:09:51 am »

Hi and a very good day to you,
I wonder if you can help me, I am running Windows XP and am getting the following message: The Windows Installer Service could not be accessed. Is it because Windows XP is no longer supported ?
It is very frustrating as I cannot remove some programs nor do my hp printer update.
Thanks   Regards Bob

3

General Computer Support / Re: Error Report

« on: August 04, 2014, 10:53:24 am »

Hi there

Thanks for your help, It seem that Avira .

On Mon 2014/08/04 14:08:36 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini080414-01.dmp
This was probably caused by the following module: avipbb.sys (avipbb+0x1628F)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFB80A828F, 0xFFFFFFFFB66ADC6C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\avipbb.sys
product: Avira Product Family
company: Avira Operations GmbH & Co. KG
description: Avira Driver for Security Enhancement
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: avipbb.sys (Avira Driver for Security Enhancement, Avira Operations GmbH & Co. KG).
Google query: Avira Operations GmbH & Co. KG KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

I have removed it and re installed it but it still throws me out. Any suggestions. Another free anti virus perhaps and if so which one.
I also have Trusteer Report which my bank puts on.

Regards Bob   

4

General Computer Support / Error Report

« on: August 01, 2014, 12:49:19 pm »

Hi there, Could someone please help me with these error reports . My computer just shuts its self down and the re starts.
(See attachment)
Thanks Bob