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General Computer Support / Re: Half way there... (SOLVED)
« on: July 21, 2014, 06:23:01 pm »
like they say... check is in the mail ! 
thanks
Alain
thanks
Alain
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General Computer Support / Re: Half way there...
« on: July 21, 2014, 06:10:41 pm »
Hi Shane,
I got myself ready this week-end to spend some long hours in front of my pc to perform the repair.
Decided to do one last thing before that and I am very GLAD I did !
I decided to run the Windows repair aio tool one more time, now that the UAC is switched off.
I just thought what the heck. I was asked to get the latest version, which I did (2.8.2).
And run the All-in-one tool for the following tasks :
01, 02, 03, 04, 10.
Rebooted the machine and perform some logins with different types of users.
All, including standard type users logged in without any issue !
I then switched on the UAC after that. Same behaviour ! Alleluia !
I really don't know which part fixed the problem.
Is it the 2.8.2 version ? Can it be that the aio tool went further because the UAC was off ?
But I am glad it is over !
Thanks for everything.
Alain
I got myself ready this week-end to spend some long hours in front of my pc to perform the repair.
Decided to do one last thing before that and I am very GLAD I did !
I decided to run the Windows repair aio tool one more time, now that the UAC is switched off.
I just thought what the heck. I was asked to get the latest version, which I did (2.8.2).
And run the All-in-one tool for the following tasks :
01, 02, 03, 04, 10.
Rebooted the machine and perform some logins with different types of users.
All, including standard type users logged in without any issue !
I then switched on the UAC after that. Same behaviour ! Alleluia !
I really don't know which part fixed the problem.
Is it the 2.8.2 version ? Can it be that the aio tool went further because the UAC was off ?
But I am glad it is over !
Thanks for everything.
Alain
3
General Computer Support / Re: Half way there...
« on: July 18, 2014, 08:43:45 am »
Did an offboot sfc.
Windows Resource Protection did not find any integrity violations.
next step is the repair install... will wait for more free time for that one.
Alain
Windows Resource Protection did not find any integrity violations.
next step is the repair install... will wait for more free time for that one.
Alain
4
General Computer Support / Re: Half way there...
« on: July 17, 2014, 10:05:28 am »
Guys,
Thanks for sharing. But I did do an sfc (and a chkdsk), that was one of the first tasks to remediate. Not an offboot.
Alain
Thanks for sharing. But I did do an sfc (and a chkdsk), that was one of the first tasks to remediate. Not an offboot.
Alain
5
General Computer Support / Re: Half way there...
« on: July 17, 2014, 03:53:50 am »
OK. I will try to find some free time and organize myself to do the repair install. Thanks.
Alain
Alain
6
General Computer Support / Re: Half way there...
« on: July 16, 2014, 06:12:46 pm »
Loaded the hive for a standard user and nothing appears to be out of place. 
I am attaching a screen shot.
Thanks for your time this evening.
Cheers and Bon appetit !
Alain
I am attaching a screen shot.
Thanks for your time this evening.
Cheers and Bon appetit !
Alain
7
General Computer Support / Re: Half way there...
« on: July 16, 2014, 05:41:12 pm »
Ok. here is mine. looks similar.
Alain
Alain
8
General Computer Support / Re: Half way there...
« on: July 16, 2014, 05:19:34 pm »
Hi Shane,
One of the first things I checked was the HKLM Winlogon key and it does point to the default userinit.exe.
As for the HK_Current_User, no I did not.
Please note that admin accounts can log in no problem since I switched off UAC. If I change an account from admin type to standard, that account cannot log in and get logged off right away.
And no, I don't know how to load the registry hive. Please let me know and I will see where it takes us.
Thanks
Alain
One of the first things I checked was the HKLM Winlogon key and it does point to the default userinit.exe.
As for the HK_Current_User, no I did not.
Please note that admin accounts can log in no problem since I switched off UAC. If I change an account from admin type to standard, that account cannot log in and get logged off right away.
And no, I don't know how to load the registry hive. Please let me know and I will see where it takes us.
Thanks
Alain
9
General Computer Support / Re: Half way there...
« on: July 16, 2014, 04:56:07 pm »
Shane,
No luck unfortunately ! I got the following for both of them. They are indeed already part of the Users group.
The specified account name is already a member of the group.
Alain
No luck unfortunately ! I got the following for both of them. They are indeed already part of the Users group.The specified account name is already a member of the group.
Alain
10
General Computer Support / Re: Half way there...
« on: July 16, 2014, 07:39:57 am »
Shane,
With UAC off, I thought it would be good to know that I am seeing this in the event viewer...when I try to connect as a standard user.
Please note that I already checked the userinit registry key and it does look like the default value.
eventid 4006
The Windows logon process has failed to spawn a user application. Application name: . Command line parameters: C:\Windows\System32\userinit.exe.
Alain
With UAC off, I thought it would be good to know that I am seeing this in the event viewer...when I try to connect as a standard user.
Please note that I already checked the userinit registry key and it does look like the default value.
eventid 4006
The Windows logon process has failed to spawn a user application. Application name: . Command line parameters: C:\Windows\System32\userinit.exe.
Alain
11
General Computer Support / Re: Half way there...
« on: July 13, 2014, 05:21:50 am »
Hi Shane,
Thanks for taking the time to try to resolve this.
Your last suggestion is moving things in the right direction but I don't have a clue as to why this is happening.
Turning UAC to off resolves the issue for any user with administrator privileges but not for standard user ! So, logging in with a user with admin rights gets me to the desktop with no issue.
The standard user continues to get logged off right after entering correct password.
Alain
Thanks for taking the time to try to resolve this.
Your last suggestion is moving things in the right direction but I don't have a clue as to why this is happening.
Turning UAC to off resolves the issue for any user with administrator privileges but not for standard user ! So, logging in with a user with admin rights gets me to the desktop with no issue.
The standard user continues to get logged off right after entering correct password.
Alain
12
General Computer Support / Re: Half way there...
« on: July 11, 2014, 06:53:48 pm »
Shane,
Understood. I did not get it the first time.
So, I followed your instructions this time and answered Yes to overwrite etc. Created a new standard user. Unfortunately, no luck again. Same logoff behavior right away.
Before that, let me tell you that I activated the administrator account (net user administrator /active:yes) and logged right in without any issue. Here is what my current situation looks like :
1. built-in Administrator account : No issue to login
2. user account with admin rights : Black screen with cursor, run 'userinit.exe' to start a session thru Task manager.
3. user account with standard rights : logoff right after login.
It looks like a permission problem. Do you know if the built-in administrator account also calls the userinit key to create a session, just like the other account types ? If so, only that account is currently being able to run this all the way. I have also re-run Windows Repair under my regular user account with admin rights, once again. This time, it did not fix anything. Would it make a difference to run the tool using the built-in administrator account ? Safe enough ?
I am really stumped.
Alain.
Understood. I did not get it the first time.
So, I followed your instructions this time and answered Yes to overwrite etc. Created a new standard user. Unfortunately, no luck again. Same logoff behavior right away.
Before that, let me tell you that I activated the administrator account (net user administrator /active:yes) and logged right in without any issue. Here is what my current situation looks like :
1. built-in Administrator account : No issue to login
2. user account with admin rights : Black screen with cursor, run 'userinit.exe' to start a session thru Task manager.
3. user account with standard rights : logoff right after login.
It looks like a permission problem. Do you know if the built-in administrator account also calls the userinit key to create a session, just like the other account types ? If so, only that account is currently being able to run this all the way. I have also re-run Windows Repair under my regular user account with admin rights, once again. This time, it did not fix anything. Would it make a difference to run the tool using the built-in administrator account ? Safe enough ?
I am really stumped.
Alain.
13
General Computer Support / Re: Half way there...
« on: July 10, 2014, 05:18:37 pm »
Hi Shane,
It did not go well, unfortunately. Actually, my pc is now back to yesterday's state, i.e before I ran Windows Repair !
So, here is what I did :
1. Rename my DEFAULT folder to DEFAULTX (I could not copy all of it, some folders are not accessible like 'application data' and 'start menu' folders.
2. Extracted your copy of DEFAULT into C:\Users\
3. Create a new standard user
4. Logon with new Standard user. Got the logoff right away
5. Change user to Admin user. Got a pale blue screen and cursor. ctl, alt + del let me run userinit or explorer.
6. rollback my changes 1 and 2.
7. Delete new user
8. Restart computer
9. Surprise ! Using my main admin account, I get black screen and cursor. Use ctrl, alt and del to run userinit and I get my desktop.
10. Decide to restore (I created a restore point for the C drive last night after the Windows Repair yesterday) which I did.
11. Computer is restarted. Logon with admin account. Black screen with cursor. Use ctrl, alt and del to run userinit and I get my desktop. Back to square one.
Plan is to rerun Windows Repair once again. Other Ideas ?
Alain
It did not go well, unfortunately. Actually, my pc is now back to yesterday's state, i.e before I ran Windows Repair !
So, here is what I did :
1. Rename my DEFAULT folder to DEFAULTX (I could not copy all of it, some folders are not accessible like 'application data' and 'start menu' folders.
2. Extracted your copy of DEFAULT into C:\Users\
3. Create a new standard user
4. Logon with new Standard user. Got the logoff right away
5. Change user to Admin user. Got a pale blue screen and cursor. ctl, alt + del let me run userinit or explorer.
6. rollback my changes 1 and 2.
7. Delete new user
8. Restart computer
9. Surprise ! Using my main admin account, I get black screen and cursor. Use ctrl, alt and del to run userinit and I get my desktop.
10. Decide to restore (I created a restore point for the C drive last night after the Windows Repair yesterday) which I did.
11. Computer is restarted. Logon with admin account. Black screen with cursor. Use ctrl, alt and del to run userinit and I get my desktop. Back to square one.
Plan is to rerun Windows Repair once again. Other Ideas ?
Alain
14
General Computer Support / Re: Half way there...
« on: July 10, 2014, 04:05:04 pm »
Sounds like a plan, Shane. Yes, please.
And I would replace only my DEFAULT one but not for all the standard accounts right ? I can see that the existing NTUSER.DAT have different file sizes ranging from 256KB to 6-7 MB.
So, I am stuck with the existing active ones, am I not ? if it is an issue with the NTUSER.DAT file.
Cheers,
Alain
And I would replace only my DEFAULT one but not for all the standard accounts right ? I can see that the existing NTUSER.DAT have different file sizes ranging from 256KB to 6-7 MB.
So, I am stuck with the existing active ones, am I not ? if it is an issue with the NTUSER.DAT file.
Cheers,
Alain
15
General Computer Support / Half way there... (SOLVED)
« on: July 10, 2014, 10:55:56 am »
Hi,
To whoever created and supporting the tool, I say thank you. After several days of tinkering and finally finding and using your tool, my nightmare is almost over. Almost !
My pc is running Windows 7 Home Premium. Issues were (1) Logging into Admin account , got black screen with cursor. Ctlr, Alt + Del and Run userinit.exe from task manager allows me into a normal session (2) Logging into standard account gets logoff right away. If convert to Admin account type, system allows that account in but with black screen and cursor. running userinit.exe will create a normal session. (3) ran chkdsk /f /r . got a bunch of 'Replacing invalid security id with default security id '. Also, I do have malwarebytes and there were a few malware which I quarantined.
Finally, yesterday, ran Windows Repair using my admin account. At the end of the repair, after a couple of restart... using my main admin account (the same I used to run Windows repair) , I was able to get a normal windows session (without having to run userinit.exe manually from task manager) . Yippee !
I said earlier, I am almost there... because I still have issue if I use a standard account, I would get logoff right away. If I use another different admin account, I would get the black screen with cursor (and running userinit.exe would create a normal session).
I have created a new user (after the repair) to perform some tests. New standard user has the same bad behaviour.
Note that I have checked the famous winlogon registries HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon, (1) userinit (C:\WINDOWS\system32\userinit.exe, ) (2) shell (explorer.exe). They both have the standard default values.
Question : I used my main admin account to run Windows Repair (all default choices checked). Is that enough ? It seems that the repair only applied for that main account, whatever fix it was.
Any idea is most welcome.
Thanks
Alain
To whoever created and supporting the tool, I say thank you. After several days of tinkering and finally finding and using your tool, my nightmare is almost over. Almost !
My pc is running Windows 7 Home Premium. Issues were (1) Logging into Admin account , got black screen with cursor. Ctlr, Alt + Del and Run userinit.exe from task manager allows me into a normal session (2) Logging into standard account gets logoff right away. If convert to Admin account type, system allows that account in but with black screen and cursor. running userinit.exe will create a normal session. (3) ran chkdsk /f /r . got a bunch of 'Replacing invalid security id with default security id '. Also, I do have malwarebytes and there were a few malware which I quarantined.
Finally, yesterday, ran Windows Repair using my admin account. At the end of the repair, after a couple of restart... using my main admin account (the same I used to run Windows repair) , I was able to get a normal windows session (without having to run userinit.exe manually from task manager) . Yippee !
I said earlier, I am almost there... because I still have issue if I use a standard account, I would get logoff right away. If I use another different admin account, I would get the black screen with cursor (and running userinit.exe would create a normal session).
I have created a new user (after the repair) to perform some tests. New standard user has the same bad behaviour.
Note that I have checked the famous winlogon registries HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon, (1) userinit (C:\WINDOWS\system32\userinit.exe, ) (2) shell (explorer.exe). They both have the standard default values.
Question : I used my main admin account to run Windows Repair (all default choices checked). Is that enough ? It seems that the repair only applied for that main account, whatever fix it was.
Any idea is most welcome.
Thanks
Alain
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