Messages

1

General Computer Support / Re: Black screen when booting in safe mode and doing a clean boot

« on: November 10, 2014, 02:58:48 pm »

I'd have to be able to download it and put it onto a usb drive or an empty external hard drive since there is no disc drive on my laptop, I wish there was a way to make a recovery drive or an installation drive of the current running operating system, any hp software or windows software that does it does the operating system bundled which is Windows 8, which makes any recovery or refresh extra long cuz you have to go back to 8 and then go to 8.1

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General Computer Support / Re: Black screen when booting in safe mode and doing a clean boot

« on: November 10, 2014, 01:47:52 pm »

yes definately checked that off....unfortunately this is all moot, because i decided to try a clean boot again and it went into black screen and couldn't restore it to any of the 10 restore points and had to refresh everything and now after 2 days i've refreshed to windows 8, updated windows 8, used windows repair all in one in regular mode (because i did not want to risk having to go thru this all over again) to fix the windows store and the component store so that i could access the windows store and upgrade to 8.1, so i've just finished upgrading to 8.1 and now most likely i'm gonna have to run windows repair all in one in regular mode once more to fix the windows store because after the upgrade i can't open the store or any windows store app and windows settings.   I've actually gone thru this exact thing about 5 times since buying this laptop in January.  I've also done 3 full system restores and about 10 restore to a previous time.  I"m convinced the Windows 8 that came bundled with this HP Envy Sleekbook is too corrupted to be 100% fixed, unfortunately HP won't do anything about it.

3

General Computer Support / Re: Black screen when booting in safe mode and doing a clean boot

« on: November 07, 2014, 07:02:11 am »

unfortunately that didn't fix it and doing control alt delete during the black screen does nothing, I checked my start up items to see if maybe there was a program running and i only have 4 things running:  Advanced System Care, Audio Output Switcher, Catalyst Control Center and Hp Accelerometer System Tray

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General Computer Support / Re: Black screen when booting in safe mode and doing a clean boot

« on: November 07, 2014, 04:35:44 am »

thanx shane here is the exported Winlogon,  have not tried the control alt delete during the black screen yet

5

General Computer Support / Black screen when booting in safe mode and doing a clean boot

« on: November 06, 2014, 09:21:19 pm »

Hi there, I've searched online and on my laptop manufacturer's website and cannot find any answer for this and since this is a problem I am facing doing one of the steps so that I can run the All Repair Tool.   So any thoughts would be greatly appreciated.

Whenever I boot into safe mode with networking, so that I can run the Windows All In One Repair, after my splash screen my screen goes black and i have a curser and in all four corners, whenever i move the curser it says safe mode, the only way to get out of this is hit the power button to shut down.  It boots up into regular mode perfect.

So then I try to do a Clean Boot and the exact same thing happens.

I've run check disc and no errors were found as well as system file checker and no errors found, i've also unplugged any external devices from the laptop.

I've used both the All in One and the Windows tweaker before and not had to boot in safe mode and would really like to us both tools again.  I understand it's more of a Windows problem but if anyone has any insight I'd greatly appreciate it

thank you

6

Tweaking.com Support & Help / Re: Repair Windows 8 Component store

« on: May 18, 2014, 10:25:25 am »

Hi there, I know previous have said that the repair component store can take take awhile and someone mentioned 50 minutes...for me it's been running for 3 hours and it's still on step 1.  Hoping someone will just let me know that this is fine

thanx