Messages

1

General Computer Support / Re: locked out cant sign in to my laptop

« on: May 15, 2014, 03:29:50 pm »

yes...i did everything it asked me to do...i followed your directions to the T. i dont know anything tech wise about computers so i made sure i did everything and in order. could it be because i ran it twice because aftet the first time i lost my recycle bin.im going to try re booting in safe mode and i will get back to you. thanx shane for getting back to me so quickly.

2

General Computer Support / locked out cant sign in to my laptop

« on: May 15, 2014, 11:07:04 am »

after running windows repair and after the re start i go to put my psssword in and i get this: "The User Profile Service service failed the sign-in,User profile cannot be loaded" and an OK check box. im locked out what is this? Please help....i dont have a clue on what to do. thank you.