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« on: August 09, 2014, 02:39:39 pm »
Working on a friend’s computer. The issue was, Yahoo (I know I hate Yahoo and don’t recommend it, but you can’t change some people!) inbox has the preview turned off, but you can only see a part of the listing of the email in the inbox. There are more emails, but it won’t show them in the listing. I checked the view, and tried grabbing and expanding it, and neither worked. This is a laptop running Vista Ultimate. It looked like the screen resolution may have been set to large. I know the woman’s husband has bad eyes and has a tendency to expand the screens too big. You can’t see all of what is opened and sometimes you can’t even see the x to close them out. I went in to try to change the screen resolution. First it wanted administrator privileges, and he claims he gave it no password. Nothing worked to get past that. I finally got to where I could change the screen which was set at 1280 x 1024. When I changed it I thought it looked like it was going smaller, but it went bigger. Now when I open it to change it again, you can’t get to the bottom where you can change it and where you can save the changes. There is no scrolling bar anywhere. The edges nor the corners don’t grab so you can size the window. Someone suggested I do Alt + space bar, click on Move and use the arrow keys. That worked, however, as soon as I touch either the keyboard or the mouse to change the resolution, the screen pops back up to the top of the box and you lost the lower part of the box to change the resolution and save it. How the heck do I get down to the bottom to make the changes and save them? I need to fix this ASAP so they can use the computer again. Also, wold a fix be that in the Registry I see about three screen resolutions. Can I delete a couple of the newer ones without damaging the registry or the computer? Please help me get to the bottom of the screen to change the resolution.