Messages

1

General Computer Support / Re: windows 8 defrag program missing - no windows cd to re-install!

« on: April 27, 2014, 04:40:25 am »

Hi,
Thank you jraju for tip. I woll consider it in the future, should defragging become a terminal issue.
Thank you Shane for your help; after accidentally leaving the optimization window open, I noticed that the optimization was taking place after all. So you were right. It just took an unusually long time and an indirect path. I am relieved!
Really great to get your help!Thank you!

2

General Computer Support / Re: windows 8 defrag program missing - no windows cd to re-install!

« on: April 26, 2014, 07:03:49 am »

Thank you, this time I managed to get the command to work with administrator rights.
defrag c: was a pre-optimization information on disk space (see photo). No other information followed for the 10 minutes I waited, after which I closed the cmd window, as no further command could be entered either.
SFC scannow: apparently after checking 100% it found no integrity issues (see 2. attachment)

After this I re-tried windows programme defragmentation and optimization of c:, which resulted in process being re-directed ( 3rdattachment).

Can you make anything of it?

3

General Computer Support / Re: windows 8 defrag program missing - no windows cd to re-install!

« on: April 24, 2014, 03:44:58 am »

The list the advisor showed me contained no defrag program.
I managed to call up cmd.exe window and enter commands as suggested.
However the reply is that I am not authorized and that I need to open a "console or panel meeting"(german: Konsolensitzung)..I am at a loss, sorry!

4

General Computer Support / windows 8 defrag program missing - no windows cd to re-install!

« on: April 22, 2014, 03:24:33 am »

Hello!
According to Norton advisor, windows 8 defrag program is missing. He recommended getting support from Microsoft, but it requires a product key, which I can not discover anywhere on the tower box. Please advise how to re-install that programme without cd - this new (5months)Asus pc came with pre-installed windows 8 without separate disk.
Thank you!