Messages

1

General Computer Support / Outlook EML Download

« on: April 12, 2014, 10:25:37 pm »

We run Office 2010 in our organization and have began receiving secure emails from the barracuda encryption service.  We are able to open the message which has an attachment with the eml extension.  When we try to open it after downloading we get an error message from what I'm assuming is outlook trying to open it.

I do not have the specific error at the moment but can add it to the case tomorrow ...

does this ring any bells for anyone ...??

Thanks ...

Joel

2

General Computer Support / Windows 7 Pro Image Problem

« on: April 12, 2014, 10:06:23 pm »

I've purchased 10 new dell computers to roll-out in my organization.  I took the first pc and reinstalled win 7, all apps and drivers and used it to image the remaining 9.

I used clonezilla to image and completed sysprep, oobe and normalize after the image was complete.  I then named and joined the computes to my domain.

Users logged in and all was good for a day or two,  then users started getting a corrupt Recycle.bin error and their profile wouldn't load and they were presented with a temp profile along with permission issues on several of their folders.

I'm thinking some of this might be caused because I didn't sysprep the main image before rolling it out to the other stations.  I'm also concerned that my gpo for folder redirect might be causing problems .....

Any thoughts from anyone on this ??

Much appreciated  ...

Joel