Messages

1

General Computer Support / Re: Unable to install drivers Windows 8.1

« on: February 07, 2014, 02:31:54 pm »

Hi Shane, great info here in this thread and those links! Unfortunately the laptop came loaded with 'standard' windows 8 which I believe is the 'core' version. There were no product keys for that version in the links and the win 8.1 setup to get iso wont accept the recovered key to download the iso. If I was able to locate an iso for 8.1 core to do a repair install will it accept my recovered product key do you think, or perhaps it wouldn't even need it with the slic?

Alternatively are there any other ways you can think of to try to repair the driver install corruption? The problem happened last service when I upgraded from win 8 to win 8.1 and also ran all fixes from the aio repair tool. Is it possible anything in the tool could have done it (unlikely as I have used it MANY times before) and restoring that restore point could possibly help? I'm really stuck with this issue!

Thanks again Shane

2

General Computer Support / Re: Unable to install drivers Windows 8.1

« on: February 07, 2014, 04:02:18 am »

Thanks again Shane, but unfortunately because this was a laptop with Windows 8 installed the product key is OEM and can't be used to download the Windows 8 image to complete the repair install, and the laptop did not come with a Windows disk.

I'm starting to think I may have to do a refresh which will take me back to Windows 8 then go through the updating process to get back to Windows 8.1. Microsoft seemed to make it harder every time they bring out a new OS, going back since removing the simple repair install option from Windows XP in Windows Vista!

3

General Computer Support / Re: Unable to install drivers Windows 8.1

« on: February 06, 2014, 03:19:45 pm »

Thanks for the reply Shane. I tried what you said, but ended up with the same error after attempting to install

4

General Computer Support / Unable to install drivers Windows 8.1

« on: February 05, 2014, 07:35:56 pm »

Hi all,

I have an issue since upgrading to Windows 8.1. My ipod is not automatically installing driver software, although flash drives and other simple usb devices appear to work.

I have browsed the net for solutions and tried manually installing the driver for the ipod through device manager and browse for driver, pointing it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers which does find the driver and says "Installing Driver Software" then I get the attached error. I have not been able to resolve this issue and everything I have tried to fix it fails. If anyone can help me with this I would be VERY grateful!