Messages

1

Tweaking.com Support & Help / Running Repair AIO on a secondary drive?

« on: April 26, 2014, 08:45:08 pm »

I have a Windows 7 drive that's completely hosed and I can't log in at all. But I have another Win7 machine that works great and I can connect the bad drive as a slave and can see all the files on it. If I run Tweaking.com's Windows Repair All-in-One software can I tell it to run it's fixes on the bad drive?

2

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 05, 2013, 01:21:28 pm »

Forcing unsigned did not work either. BUT, it was finally fixed with a repair install using a Windows 7 disc. Phew!

3

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 04, 2013, 08:37:18 am »

Yes, I installed the drivers from the HP site but they did not fix the problem. Also, whenI ran the devcon utility I received the message, "Remove Failed" No Devices Removed.

4

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 03, 2013, 11:48:34 pm »

I got frustrated and performed an in-place upgrade to Windows 7 Pro (I was on Home Premium) but I'm still having the similar issues. When I did msinfo32.exe the problem driver is:

• Not Available   USB\ROOT_HUB20\4&2443D856&1   The drivers for this device are not installed.
  

I should have mentioned this in my first post but updating the drivers and BIOS was one of the first things I did. No dice.

5

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 03, 2013, 08:26:21 pm »

After selecting Show Hidden Devices a few new items popped up but no old usb hardware.

6

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 03, 2013, 09:41:53 am »

When I ran the FixIt, it told me there is no driver software installed for Unknown Device and gave me a link to the built-in Windows Message Center. I clicked next and the troubleshooting completed, it said Unknown Device doesn't have a driver - not fixed. Checked the Shell Hardware Service and it is Started and Running.

It's like it doesn't know where to look for the drivers or something. 

Thanks for all your support jraju.

7

General Computer Support / Re: No new USB devices work - driver install fails

« on: September 02, 2013, 09:03:52 pm »

Thanks jraju and Shane,
Here's what I've done so far since reading your suggestions:

• The usb.inf is in there in the Windows/inf folder. Thinking it might be corrupt, I tried renaming it and replacing it with other usb.inf files from other Windows 7/x64 computers but it didn't change or fix anything.
• I uninstalled all USB device drivers in Device Manager and readded using Scan for Legacy Hardware. it successfully added 2 Intel 5 Series/3400 Chipset Host Controllers in the Universal Serial Bus controller section. But it could not add 2 "unknown devices" with error code 28, "there is no driver selected for the device information set." Looking at the Hardware ID's for these two "unknown devices" it says they are USB/ROOT_HUB20&VID8086&PID3B3C&REV0005. Now when I plug in new USB devices I do not get any beeps, it's like Windows doesn't recognize the device has been plugged in at all.
• I loaded the drivers manually by picking from a specified list (chose Have Disk, Show Compatible Hardware was checked and USB Root Hub was the only thing listed) and drilled down to the USB.inf file. I got the error that said "Windows encountered a problem...The system cannot find the file specified.
• I downloaded that cool Nirsoft program and it listed devices but I'm not really sure how I can use it to fix my problem.

I'm going to try a powered USB hub tomorrow as a workaround but it would be great to just fix the installed USB ports if possible.

8

General Computer Support / No new USB devices work - driver install fails

« on: September 02, 2013, 12:27:28 pm »

I'm having some trouble using any new USB device in my HP Pavilion g7-1150us (Win7 Home Prem x64) laptop. Anything I plug in gives me the triple beep error, Code 28, cannot find the specified driver. Even when I point to the proper drivers it fails to install them. I've tried printers and USB thumb drives in all three USB ports on the machine. USB devices that I've previously plugged in work fine. Here's what I've done so far:

• Run Tweaking Windows AIO 1.9.15
• Checked for and replaced the USB.inf file
• Run bunch of Windows Fix It tools
• Updated BIOS and Chipset drivers

Any advice would be most appreciated.