Messages

1

General Computer Support / Re: New user to tweaking.com

« on: August 29, 2013, 02:27:01 pm »

Thank you for the reply.  I am trying to take a mor3e proactive approach towards fixing computer issues as I had a major problem with windows 7 not saving anything I was doing in a particular program. Problem was despite complaining to the software people (of the program I was using which is a program solely for accountants), and hiring the services of IT experts on several occasions, nobody found an answer.  It nearly cost me my business and it was only because I finally decided to do some research on the various error messages that I worked out it was windows 7. Since changing back to windows XP, I have no problems. As Microsoft is not going to be supporting windows xp for much longer, I decided I best try to learn what I can in case I run into problems.

Anyhow after running tweaking.com I had problems with word coming up with word cannot open this document template but I researched it and managed to fix the issue so I guess your program brought out something which would have more than likely caused problems down the track. Anyhow I am interested in learning what the logs will tell me and I appreciate your help.

I noticed the errors with msword (cannot open document template....) came back after using the software again but I know how to fix them now.

I have attached my log. I would appreciate someone explaining the various parts to me.  I am using Windows 7 still on this computer with office 2010. 64 bit.

Many thanks

2

General Computer Support / New user to tweaking.com

« on: August 28, 2013, 03:24:51 pm »

Hi, I am a new user to tweaking.com and I was very impressed with the program, however, being IT illiterate...... I could really do with some help with the logs.  Is there anywhere where I can submit my logs for someone to look at?

Thank you in advance:-)