Messages

1

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 03:56:50 pm »

I downloaded google earth and extracted it, it is an msi installer.

Anything in the event viewer? Have you also tried running my repair MSI?

Shane

None.  Do you mean your Windows Repair Program?  Of course, that's another one of the first fixes I tried!  Are you kidding me?

2

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 03:30:20 pm »

Any error message?

Shane

None.  The installer runs very quickly and it says, "Thank you for installing Google Earth".  It never even attempts to connect to the internet.  I have Norton 360 and it seems to be working fine.  The firewall hasn't detected anything.  I shut the whole damned thing off, but it made no difference.  Browsing is no problem.

3

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 03:24:23 pm »

Try the offline installer. If it does install then we can confirm the setups are not getting on the net.

http://googlesystem.blogspot.com/2010/01/offline-installer-for-google-earth.html

Shane

Did that already too.

4

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 03:20:01 pm »

Ok so we know MSI is working, and 7-zip doesn't require internet access during the setup.

Try disabling your firewall and installing google earth again and see if it works.

Shane

That was one of the first things I tried.  Believe me, I ran down the laundry list of things to try.  The only thing I'm pretty certain of is that I believe all of these programs need to connect to the internet and stay connected while they update and/or install.

5

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 03:02:00 pm »

Uninstall it. The see if it removed it. If it did then try to install it again and see if it works

Shane

No prob, Shane.  Reinstalled just fine.

6

General Computer Support / Re: Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 02:51:58 pm »

I wonder if the MSI installer is messed up on the system, or is it being blocked by the firewall.

Download and install this as a test (7-zip program that I use). It is an MSI installer, let me know how it goes

http://downloads.sourceforge.net/sevenzip/7z920-x64.msi

Shane

Well, I just did it, but I already had 7Zip installed, so, I don't know what it did exactly.

7

General Computer Support / Can't install certain programs in Windows 7 64 bit - Pls help!!

« on: May 10, 2012, 02:45:19 pm »

I'm having a big problem here and would really appreciate some help.  It all started last week when I tried reinstall Google Earth and was unable to.  I tried various links, different settings, etc., but nothing worked.  The installer would run, but nothing would happen.  Then, I found that more of my programs are either not updating or unable to install as well.  One of which of was Superantispyware.  It was able to update the definitions, but not the software itself.  I was also unable to install two of the Windows updates; Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656405).  I believe the one common thing all of these programs have is that they have to connect to the internet and stay connected in order to update and/or install.  I have tried running all the Fix it tools on the Microsoft website, starting in safe mode (can't connect to the internet anyway), and disabling all Start up items, but the problem continues.  Can someone please help me out with this?  I really don't want to reinstall Windows if I don't have to.  Thank you in advance.

8

Tweaking.com Support & Help / Re: Problems with IE & Firefox

« on: January 26, 2012, 04:22:01 pm »

Glad you got it fixed

Shane

BTW, thank you so much for Windows Repair All in One.  It's an awesome program!

9

Tweaking.com Support & Help / Re: Problems with IE & Firefox

« on: January 26, 2012, 03:13:26 pm »

Thanks for all your advice.  Updating Flash fixed IE, but nothing seems to help Firefox.  So, I just reinstalled it and it's working fine.  I thought it was a problem caused by Norton, but I guess not.  Thanks again.

10

Tweaking.com Support & Help / Re: Problems with IE & Firefox

« on: January 26, 2012, 01:47:41 pm »

What exactly happens when you click on a link?

Shane

On a video link, it takes me to the video page and the circle in center of the screen spins endlessly.  On that same page, if I click on a non-video link, it does absolutely nothing.  Chrome has none of these problems and I have some of the same addon enabled on it as well.

11

Tweaking.com Support & Help / Re: Problems with IE & Firefox

« on: January 26, 2012, 01:43:47 pm »

In addition to Shane's advice above, did you run the Kaspersky removal tool and the Norton removal tool after uninstall?  Both of these AV's leave behind an awful lot of crap that you need those tools to remove.  See it all the time, especially with Norton.

Yes, I'm aware of all the crap that these two programs leave behind, but I didn't run the specific removal tools you mentioned.  I ran IOBIT Uninstaller to remove the remaining crap out of my system.  Do you think I need to run the specific removal tools you mentioned?

12

Tweaking.com Support & Help / Re: Problems with IE & Firefox

« on: January 26, 2012, 01:39:37 pm »

Have you checked to see what addons got installed in IE and firefox?

Shane

That's another thing I did.  I ran tried running both browsers with all addons turned off, but it made no difference.

13

Tweaking.com Support & Help / Problems with IE & Firefox

« on: January 26, 2012, 12:32:29 pm »

About 2 wks ago, I uninstalled Kaspersky Internet Suite and installed Norton 360 in its place.  At the same time, I set up a wireless router.  After that, I started noticing that my browsers (IE & Firefox) were no longer behaving the same.  The problems were as follows:

1) Firefox:  Hangs a lot, many of the links on my Yahoo homepage no longer works, many of the video links from Yahoo no longer works

2) IE:  Does not hang like Firefox, but exhibits the same problems with the links, both video and non-video

I ran Windows Repair, but that didn't help.  I uninstalled Norton and directly connected the modem to my PC, but that also did not help.  I am currently using Chrome which does not seem to exhibit any of the problems that the other two are showing, but I would really like to get back control of my main browsers.  Can you help me with this?

Thank you,

Max