Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
So you're okay now ?
Download BlueScreenView to see if the computer made a Memory Dump file to see what had caused the black screen in the first place.
http://www.nirsoft.net/utils/blue_screen_view.html
So you're okay now ?
Download BlueScreenView to see if the computer made a Memory Dump file to see what had caused the black screen in the first place.
http://www.nirsoft.net/utils/blue_screen_view.html
When I do a Win 10 repair install, I opt out of it looking for updates as it can get stuck on those.
I'm puzzled about the 44% reboot - mine reboots about the 30% mark and then again at 74%.
It is strange how it will run on a black screen as it requires user input to accept the EULA and to keep all of your stuff during the reinstall.
How much can you see of the reinstall ?
Did you run the bootrec and offboot sfc cmds after you booted up with the install disk ?
I've tried both of them on my Win 10 laptop and they both run successfully when I booted up with my install disk, so I'm not sure why you got those fail errors.
When you booted up with the install disk, did you try the Startup Repair option ?
It isn't advisable to run two antivirus programs even if they don't have their own firewall as that can cause a myriad of problems, although I don't think a black screen is among them - although I could be wrong.
Before you were able to boot up into Safe Mode with Networking, what machine were you using to post on the forum ?
Did you try a normal boot after uninstalling Avast ?
I don't think you will be able to do a repair install from Safe Mode with Networking as I believe the Windows Installer service needs to be running and it isn't in Safe Mode.
If those bootrec cmds don't do anything for you then shutdown and boot into the BIOS to change the Boot order to read from the DVD drive before the HDD - insert your disk - press F10 to Exit and Save - confirm then press any key to boot from CD/DVD when prompted.
Change/confirm the currency input then select Repair your Computer - Troubleshoot
You could try the Startup Repair, but it tells me that it can't auto repair mine even though there's sod all wrong with it - but give it a try and if it tells you the same, click on Advanced to return to the menu and select Command Prompt.
Enter bcdedit |find "osdevice"
That is a Pipe symbol before find and is the uppercase of \
In this mode it doesn't always see the OS in C:
Enter sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows
Where X=your partition letter and wait to see what that reports.
For clarity, there's a space before each /
Hopefully it will repair any corruption from the incorrupt source of the install disk.
Have you left a CD/DVD in the drive or have any external drives plugged in ?
Did you reinstall Avira ?
While there have been negative reports about Avast, I haven't seen anything about Avira.
When uninstalling an AV program it is best to use it's Uninstaller.
There may be residue of the program in the registry, but I think reinstalling it rather than digging through the registry for any bits should be the first thing to try.
It's difficult to know what has caused this black screen and would have to be quite a coincidence for your graphics to have gone down when you uninstalled Avira.
Did you manage to replicate the error code for the restore point failure or try your restore points in Safe Mode ?
There are a couple of cmds you could try to see if they get you back up and they are -
bootrec.exe /fixmbr
bootrec.exe /rebuildbcd
shutdown /r /t 00
and see if there's any improvement after the reboot.
You could try Windows own tools to see if they work in Safe Mode by clicking on the Start button - Settings - Update & Security - Recovery - Restart Now but that may just boot you back into a black screen in normal mode.
I've forgot to ask - what are you using to post on ?
I assume the machine that has the problem is a desktop ?
I'm not sure if Event Viewer is available in Safe Mode without trying it, but that should have something recorded - ignore any Critical Event ID 41 as they just relate to any power shutdowns - click on Error then on Show All Instances of This Event in the lower right pane and then check recent time stamped errors.
Okay.
If that cmd gets you into Safe Mode and you get a screen, run MBAM again where it should tell you if you are now clean.
Depending upon what those infections were, they could have corrupted your restore points, but without a proper error code then it would be impossible for me to try and diagnose why they failed.
In Safe Mode you can go into msconfig and under the Boot tab, check the box for Network - Apply - OK and after the reboot, reinstall Avira.
You need to Ethernet connect to get Internet in Safe Mode in Win 10.
You can then revert to normal mode as I've described to see if it will boot normally.
There is a portable version of Windows Repair and while I've never used it, I believe you still need to use it from within Windows and isn't bootable.
Open the cmd.exe from Task Manager and enter rstrui.exe
This should open System Protection to see if you can use your restore points to before you uninstalled Avira, although I can't understand why uninstalling an AV program would cause you this problem.
If you are unable to use the restore points by this method then from the cmd prompt enter -
bcdedit /set {default} safeboot minimal
shutdown /r /t 00
and that should boot you up into Safe Mode where you should be able to use your restore points.
To revert from using Safe Mode, you can either use msconfig by typing that at Start then press enter and under the Boot tab, uncheck Safe Boot or from the cmd prompt enter - bcdedit /deletevalue {default} safeboot then enter the shutdown cmd again to reboot.
sorry guys...and thank you in advance
