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General Computer Support / HP CUE Status has encountered a problem and needs to close.
« on: February 05, 2013, 09:26:31 pm »
When restarting my computer, I have to keep canceling Windows Installer, then DoumentViewer prompts. I have downloaded DocumentViewer.msi again, but I still get this message.
I have a similar thing happen every time I open my HP Solution Center to scan, although the Installer keeps trying to open PhotoGallery, which I also reinstalled.
In both cases, I just have to keep clicking the cancel prompt until I'm able to get to where I want to be.
The problems all seemed to go away previously when reinstalling the printer software after running your total scan, but have come back.
Any other suggestions?
I have a similar thing happen every time I open my HP Solution Center to scan, although the Installer keeps trying to open PhotoGallery, which I also reinstalled.
In both cases, I just have to keep clicking the cancel prompt until I'm able to get to where I want to be.
The problems all seemed to go away previously when reinstalling the printer software after running your total scan, but have come back.
Any other suggestions?