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Messages - carmencar

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the one I see when I am on Facebook is this ads to browse one. it regenerates the words add to browse over and over. It says go into extensions but there is nothing there and when I look in my add/remove programs I can't see anything suspicious there. Maybe I will re-run the ones you posted earlier now that my system seems to be working better. Are there any other downloads I can try. I hate not being able to figure things out  :tongue:

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I cant find it. There is something wrong again. I have done every virus scan and none of them are catching it. Do you know of any online ones that would do a clean sweep. It is freezing again and taking forever to load, I think I will just have to take it in.

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I cant find it. There is something wrong again. I have done every virus scan and none of them are catching it. Do you know of any online ones that would do a clean sweep. It is freezing again and taking forever to load, I think I will just have to take it in.

4
So I had a thought. It seems like I need to get my screen on landscape not up and down. Does that make sense. On my laptop it has that option. Is this something I can do on my PC?

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The closest I can get it to is 1600x1200 but the font is so small I can barely see it and the left side of the scree is hidden.  SO when I look now, I can't see the back arrow.

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I dont know why I cant post picture.

1024x768

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I measure it corner to corner and it is 21'

It is still stretched. I have taken two photos. The one where you can see it is square is the Auto setting and the one that is wide and stretched is the Wide setting. I have done everything I can. In the part where you change the screen resolution I have gone to settings and advanced and see I can fiddle with the DPI setting, but I can't seem to get that right either. it is like in the wide setting it is stretched from the side, instead of being stretched from each corner to make the resolution even, instead of long (sorry does that make sense?). Thanks for all the help.

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ok I think I figured it out. My scrolling speed on my mouse was way to low. I increased the speed and the scrolling issue is fixed. Played around with the resolution and I think it is as fine as it is going to be. I can't seem to find my "Native Resolution". Is that something that I should be able to find?

9
is a video card something I download? or can I get it offline (I know this is how hopeless I am).

10
sorry, I had to go out. I will try it in safe mode. I dont think it is the monitor as it did it while I was doing all this stuff, plus it is only about 3 months old.

11
ok hope this works. this is what it looks like when I scroll. the size of my screen and the really small font is the whole computer. it is like it is just stretched and I can't unstretch it.

12
Ok this picture is something I just noticed on my FB page. Is this a virus thing. I have clean sweeped this thing. Is there anything else I should be doing. I was going to do a driver sweep but wasn't sure what it was and didn't want to do more damage.  I will take a pic of my screen and see if you can see it. It will probably look normal to you but it is really small and blurry to me. and the way it is scrolling is very weird.

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That is ok. I have tried the usual ways (desktop properties) but it isn't making a difference, I have also tried with my actual modem setting. It is really stretched and the font seems really small and the actual font changed as well. I am just trying to figure out how this even happened. also when I scroll. it doesn't just scroll. it is like in waves down, if that makes sense (kind of like slides).

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ok...so it looks like I got things back to working. In doing that I have screwed up something with my resolution. I have a Samsung Sync Master BX 2250 monitor. I have tried everything (desktop properties, actual monitor functions) but it is all stretched out. Words look squished and and very tiny. and everything looks blurry. Any solutions for this?

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ok i realize I am becoming a pain here but now I have really gone and done it and I am not even sure what I did. I now can't even get online. Error message - Missing File Error - unable to locate data files. please reinstall

I think I may have to take it in :(

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maybe not  :cry:

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ok looks like they are working now...PHEW....and thank you. when I rebooted it, all my icons are really big and everything looks squished on my screen. went on desktop properties and fiddled around but it still seems off. Now that it is up and running is there anything I should have downloaded on my desktop in case this happens again.

18
changed the settings on Kaspersky and it found a few threats.  Malware said there are no threats. I was able to download chrome, but it is still taking forever to load. Is there anything else I can do?

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the maleware one is taking a long time. The Kaspersky one didn't find any threats :(

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for some reason it will let me open my one email page...nothing else, so I was able to download the Maleware one and it did the fix damage one but nothing has changed. I will now attempt the other maleware part and the Kasperkyy one. Fingers crossed

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ok i will try that. does it sound like a virus to you?

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problem is I cant even get online anymore. nothing will load.

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there is no error message just blank pages. Yes it is happening to both Firefox and Chrome  :cry:

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Hello last night none of my internet pages would load. I have wiifii so I know it isn't my internet cause my laptop is working. I have  done 3 virus scans with 3 different programs (Malware, SuperAnti & Kaspersky) none of them have detected any problems. I reinstalled Chrome 3 times and than tired Firefox. Firefox worked for a bit but now it isn't working as well. I am at a loss as to what to do. I downloaded something and cause I cant get on the computer I cane remember, it was from you page I think. virusrepair (?????).

I have checked my profile, I am admin as well went through my add/remove buttons to see if there was anything suspicious. There was one that had the name "beefor powerpoint" I removed it as I dont remember adding it.

Please Help - Thanks

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