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General Computer Support / Same problem...
« on: January 29, 2013, 10:11:29 am »
did the above and still the same problem...
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General Computer Support / No malware found
« on: January 28, 2013, 12:16:35 pm »
I run both of the scans and no malware found...
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General Computer Support / Re: Run the update: Firewall repaierd but now updates not working
« on: January 28, 2013, 04:16:31 am »
Hi.. okay... before I run this again... here is some history about the 'problems'... and at the moment apart from Windows Updates not working most things are working so I can get on with 'work'... and working from home this is very important to me...
about 10 days ago - whether due to a virus/malware or error in Windows or wherever I don't know. I lost programs from being listed in my start menu and couldn't download some anti virus software like ESET or McAfee as I got the message that I didn't have administrator permissions (although I am the only user on my computer and am shown as an administrator) - the programs were in the folder on the C: drive in program folder so could start the programs just they were not showing in Start menu folders.... I gather this is or was a permissions issue virus or whatever....
I noticed that Windows updates hadn't in fact been updating since last June.. (ok don't ask.. I should have picked up on that!)
I managed to get the Windows updates working... and all updates were installed... Yay... but that Windows Firewall wasn't working and I still couldn't download and install anti virus software...
I ran your fix.. and lo and behold... Firewall working... and I managed to also install Microsoft Security Essentials... and also scanned then and before with Malaware... McAfee... ESET and although initially problems detected now clean...
finally - I use software called Expression Web which is a bit like Dreamweaver.... and when I run it.... it won't save the files and update.... BUT - the software WILL work if I run it as 'administrator'... so I think a permissions issue remains... also... I have read that the error code 8024402F (showing when Windows updates don't work) is a permissions error....
so.. what to do....
about 10 days ago - whether due to a virus/malware or error in Windows or wherever I don't know. I lost programs from being listed in my start menu and couldn't download some anti virus software like ESET or McAfee as I got the message that I didn't have administrator permissions (although I am the only user on my computer and am shown as an administrator) - the programs were in the folder on the C: drive in program folder so could start the programs just they were not showing in Start menu folders.... I gather this is or was a permissions issue virus or whatever....
I noticed that Windows updates hadn't in fact been updating since last June.. (ok don't ask.. I should have picked up on that!)
I managed to get the Windows updates working... and all updates were installed... Yay... but that Windows Firewall wasn't working and I still couldn't download and install anti virus software...
I ran your fix.. and lo and behold... Firewall working... and I managed to also install Microsoft Security Essentials... and also scanned then and before with Malaware... McAfee... ESET and although initially problems detected now clean...
finally - I use software called Expression Web which is a bit like Dreamweaver.... and when I run it.... it won't save the files and update.... BUT - the software WILL work if I run it as 'administrator'... so I think a permissions issue remains... also... I have read that the error code 8024402F (showing when Windows updates don't work) is a permissions error....
so.. what to do....
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General Computer Support / Re: Run the update: Firewall repaierd but now updates not working
« on: January 27, 2013, 05:18:47 pm »
No problem.. 20 past one in the morning here.... which boxes should I tick if I run it again.. 
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General Computer Support / Re: Run the update: Firewall repaired but now updates not working
« on: January 27, 2013, 05:12:50 pm »
Hi.. thanks for the prompt reply... attached screenhots.. before and after trying to update.... error code.. 8024402F
I have looked online but don't seem to be able to find a solution.. including the Microsoft 'Fix it'
I have looked online but don't seem to be able to find a solution.. including the Microsoft 'Fix it'
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General Computer Support / Run the update: Firewall repaired but now updates not working
« on: January 27, 2013, 05:01:12 am »
Can you advise... My windows updates were working okay... (I had a problem recently but managed to get them working and up to dater.. but the Firewall wasn't.. I ran the software... and foolishly left the windows update box ticked... now the Firewall works fine.. but the updates have stopped and won't start.. but when I go to Services it says updates are working... can you advise?
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