Messages

1

General Computer Support / Windows 7 operational errors

« on: November 03, 2013, 02:15:55 am »

I am having several problems with my Windows 7 Home premium 64bit OS in my HP Paviion PC p6720f, AMD Phenom II 840 T processor.

1. I cannot create any additional Users, either Administrator or guests. I get error saying failed or unable to logon. Tried deleting and creating new ones and restarting PC, but  to no avail.
2. I cannot create, nor use, any restore points. I get error:

System Protection
The restore point could not be created for the following reason: An error was detected in the Volume Shadow Copy Service (VSS). The problem occurred while trying to contact the VSS writers. Verify that the Event System service and the VSS service are running and check for associated errors in the event logs. (0x80042318)

I also cannot back up the registry using the Volume Shadow Copy Snapshot at your Tweaking.com windows repair tool.

I have run several cleanup, antimalware and antivirus tools, including yours, and the system seems to be virus free. However, the problems persist. Feels like a corrupted or missing file somewhere. Any ideas? Thks in advance for any help.

2

General Computer Support / CANNOT FINISH DOWNLOAD AND/OR INSTALL

« on: July 15, 2013, 01:29:37 pm »

Iam unable to finish any downloads, or then installation is stopped by various errors like:
Error Setup was unable to create the directory "C:\Users\User\AppData\Local\Temp\is-I4RJF.tmp"

and also: ASC.exe - System Error The system can't start because madExcept_.bpl is missing from your computer. Try reinstalling the program to fix this problem.

And 7 or 8 other miscellaneous errors. Nothing I have tried so far has solved the problem. Any ideas?

I am using IE9 browser and Windows 7 Home Premium 64bit

3

General Computer Support / Problems with Windows Firewall

« on: September 06, 2012, 05:36:21 pm »

 

I am having problems with my windows firewall:
I try to follow instructions on a variety of help menus, such as:

Windows Firewall:

1. Click Start and select Control Panel.
2. Select Security Center.
3. Click Windows Firewall.
4. Ensure the Firewall is set to On (recommended).
5. Click the Exceptions tab.
6. Click the Add Program button.
7. Locate and select RealPlayer.
8. Click OK.
9. Ensure that RealPlayer is in the Programs and Services column and the box is checked.
10. Click OK.

Problem is, there are no steps available on my screen after step 4.

Whenever I try to get firewall to use recommended settings, I get error message:

Windows Firewall can’t change some of your settings. Error Code Ox80070424

I already uninstalled Lavasoft Ad Aware app., so that is not the problem. My OS is Windows 7 Home Premium. Any ideas?