Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: Gman4554 on March 06, 2013, 05:23:43 am
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If I go to My Computer icon and right click for properties. Screen for View Basic Computer Information shows at the bottom that my legal copy of windows is activated.
Suddenly yesterday, a screen pops up randomly that says I don't have a guanine copy.
It does this all day and night, yet I can get windows updates and computer runs fine.
Do I have to call Microsoft to fix this, and when I click "change the product key, nothing happens".
does anyone know how to fix the pop up. why should it pop up anyway since I have a legal activated copy.
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Get a screen shot of that pop up for me and let me see. I want to make sure it isnt something fake and trying to trick you :wink:
Shane
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I talked to Microsoft and they had to raise it to level2, they don't know why I can't change the product key. So it is not a prank or false message, the Event viewer says that the license can't be verified.
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Then something in the system is broken, and since it cant validate the license, which it does every few weeks it just says it isn't valid.
Doing a repair install would fix it and keep all your programs and settings. Do you know how to do a repair install?
Shane
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Yes I will try that soon. and thanks.
By the way, which forum subject should I use for these types of questions. computer Help?
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Any help with your computer goes in the computer help section :-)
Shane