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Main Forum => General Computer Support => Topic started by: NYJ on February 25, 2013, 02:18:10 pm

Title: Internet Explorer Will Not Open.
Post by: NYJ on February 25, 2013, 02:18:10 pm

First i want to say that i am so so happy i found this site.Microsoft could not help me unless i paid over a $100.So i went back to Google and was so lucky to find your site.My computer is all the way back to normal except for one thing.Internet Explorer will not open.I tried everything reinstall, Reset, Fix it, Nothing is working please help.

Title: Re: Internet Explorer Will Not Open.
Post by: Shane on February 25, 2013, 02:20:56 pm

What version of Windows and version of IE?

Shane

Title: Re: Internet Explorer Will Not Open.
Post by: NYJ on February 25, 2013, 04:11:25 pm

I had IE 8,THEN I TRIED 7 NO LUCK

Title: Re: Internet Explorer Will Not Open.
Post by: Shane on February 26, 2013, 11:36:29 am

You didnt tell me what version of Windows  :wink:

And what version of IE is currently installed?

Also what exactly happens when you open IE? The more details the better.

Shane

Title: Re: Internet Explorer Will Not Open.
Post by: NYJ on February 28, 2013, 05:59:20 am

windows xp, ie 7 When i try to open nothing ever happens,no browser or anything

Title: Re: Internet Explorer Will Not Open.
Post by: Tomas_Sweden on February 28, 2013, 07:59:37 am

What kind of error do you get then you try to start IE? What does it say in Event Viewer?

Can you start Internet Explorer with all add-ons disabled? (Click the Start button Picture of the Start button, click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).)


Here is a "Auto Repair Internet Explorer" program: http://www.ghacks.net/2009/10/14/auto-repair-internet-explorer-with-fix-ie-utility/ (http://www.ghacks.net/2009/10/14/auto-repair-internet-explorer-with-fix-ie-utility/)


And here is also a program that had helped people with IE "IEFix - General purpose fix for Internet Explorer" http://windowsxp.mvps.org/IEFIX.htm

Tomas

Title: Re: Internet Explorer Will Not Open.
Post by: Shane on February 28, 2013, 05:58:48 pm

When you try to open it open the task manager and go to the processes tab, is iexplorer.exe running at all?

Shane

Title: Re: Internet Explorer Will Not Open.
Post by: NYJ on March 01, 2013, 08:10:15 am

 :angry: NO

Title: Re: Internet Explorer Will Not Open.
Post by: Shane on March 01, 2013, 09:54:15 am

OK lets see if something put a regkey in to block iexplorer from running :-)

In the registry see if you have this

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe

and do you have anything under
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers\
and
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\

Let me know what  you find, feel free to export those keys and post them so I can look at them :-) (If you post them make sure to put them in a zip file)

Shane