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Main Forum => General Computer Support => Topic started by: Oscar on January 30, 2013, 01:54:53 am

Title: Probably just downloading, but it is a bit slow in general.
Post by: Oscar on January 30, 2013, 01:54:53 am: Hi Shane this is comment from my sister about her 7-8 year old XP laptop computer.

She is on broadband and is taking along time to download her sons games as well as Google Chrome etc, but also computer is a bit slow anyway.

The Defrag is set to auto and has recently been done.

The memory has 25% space left.

Can you suggest something please?

I was goiing to use the Windows Disk Cleanup, any concerns with this?

Thanks in advance
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Shane on January 30, 2013, 10:56:57 am: That all depends. Is something else on the system using the CPU or the hard drive a bit?

How many downloads is she doing? And is anything else downloading in the background?

You can have her use my free version of my simple internet meter program and keep an eye on how much speed is going in and out of her system as a whole :-)
http://www.pcwintech.com/simple-internet-meter-lite

Shane
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Oscar on January 30, 2013, 12:14:34 pm: Quote from: Shane on January 30, 2013, 10:56:57 am
That all depends. Is something else on the system using the CPU or the hard drive a bit?

How many downloads is she doing? And is anything else downloading in the background?

You can have her use my free version of my simple internet meter program and keep an eye on how much speed is going in and out of her system as a whole :-)
http://www.pcwintech.com/simple-internet-meter-lite

Shane

Thanks Shane

1. How do i find out if something else is on the system using the CPU or the hard drive a bit?
2. She is only downloading one at a time, but she just emailed to say that there is a Windows Update downloading, this would make a difference?
3. Any problems using Windows XP disk cleanup, and anything to look out for not to delete or compress files etc?

Thanks again
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Oscar on January 30, 2013, 03:36:59 pm: Hi Shane i have just been talking to her and her Mac computer doesn't have a problem downloading etc.

When playing a Youtube video on the Xp laptop it stops and starts, but on the Mac it doesn't stop at all.

Keeping in mind they are on broadband.

Hope this helps a bit more

Thanks again
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Shane on January 30, 2013, 05:43:36 pm: Is the xp on wireless? And have you tried disabling the antivirus? And have her try another browser :wink:

Shane
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Oscar on January 31, 2013, 12:52:44 am: Thanks Shane

Yes i think it is on wireless.

I will try disabling, i wondered this sometimes can get in the road.

Any browser you reccomend?

Can i download the browser from the Mac then transfer to the XP machine and is it bit dependant?

Thanks again
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Shane on January 31, 2013, 01:16:26 pm: Download the firefox setup exe file and install it on the xp machine :-)

http://majorgeeks.com/Mozilla_Firefox_18.0_Final_d8029.html

Shane
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Oscar on January 31, 2013, 11:41:37 pm: Quote from: Shane on January 31, 2013, 01:16:26 pm
Download the firefox setup exe file and install it on the xp machine :-)

http://majorgeeks.com/Mozilla_Firefox_18.0_Final_d8029.html

Shane

Thanks Shane will do.

Talking to my brother in law and he said that his work laptop is fast at work but when he plugs in to the router at their house he said that it is very slow in comparison.

He also said when my sisters XP laptop (the computer having download problems) and the Mac is plugged into the router they are both very slow as well. He said that the Mac also stops and starts during a Youtube video.

They have been told by the broadband line supplier etc that alot alot of people would like to have the speed they have.

My way of thinking is its not the computers, maybe the line or router problem what do you think?

What can i do to help them.

Thanks again
Title: Re: Probably just downloading, but it is a bit slow in general.
Post by: Shane on February 01, 2013, 09:54:09 am: It could be the router they are connected to or there internet connection isnt very stable so they don't get full speed and a lot of drops.

Shane