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Main Forum => General Computer Support => Topic started by: jl1216 on September 06, 2016, 08:30:20 am

Title: Windows 7 Update
Post by: jl1216 on September 06, 2016, 08:30:20 am

OS Windows 7 PRO
Problems: Cannot get windows update working, I do not have OS CD, update.inf file is missing

What I've tried almost everything
System restore
Tweaking tool to exact recommendations with options included, 4 times.
CMD commands, resets scan disk, disk chk etc.
Windows update agent
antivirus& malware virus scans
Internet explorer settings add Microsoft update to allowed programs all 4 sites included ,unchecked requires server authentication , changed to medium security level. system restore
temp file removed etc.etc.etc.
Changed to google dns settings

I feel it may be the udate.inf driver-file that is missing just not able to reinstall or do a repair on windows without os cd

Thank You for any help you can offer

JS

Title: Re: Windows 7 Update
Post by: Julian on September 06, 2016, 11:30:37 am

Hmmm okay what exact windows update error are you getting it should give you an error code when it fails and then I can go from there.  :smiley:

Title: Re: Windows 7 Update
Post by: jl1216 on September 06, 2016, 02:03:32 pm

Hi Julian,
Sorry I missed the windows update code
it is 80244022
Also I forgot to list the following boot error when I start up in safe mode the following error shows
My MBR is corrupted and unreadable and cannot boot from, so It has a second boot sector it uses.
I ran a boot time scan with Avast and got the following report.

File C:\c6a99663f188efb8d901c71dec2774\$dpx$.tmp\35a3289b252c3a4d913a0e1ec5c452fe.tmp|>windows6.1-7601-x64-servercab3.cab|>servicing\packages\winemb-inf-wpdmtp~31bf3856ad364e35~amd64~sr-latn-cs~6.1.7601.17514.cat Error 42127 {CAB archive is corrupted.}

File C:\c6a99663f188efb8d901c71dec2774\$dpx$.tmp\35a3289b252c3a4d913a0e1ec5c452fe.tmp|>windows6.1-7601-x64-servercab3.cab Error 42127 {CAB archive is corrupted.}

File C:\2e706261ac1f9dfa7a0e69a1e454d9\$dpx$.tmp\dd2aacbf886baf4db5d57106878477f7.tmp|>windows6.1-servicing-x64-7jul-13.cab|>servicing\packages\package_239_for_kb2837108~31bf3856ad364e35~amd64~~6.1.1.0.cat Error 42127 {CAB archive is corrupted.}

File C:\2e706261ac1f9dfa7a0e69a1e454d9\$dpx$.tmp\dd2aacbf886baf4db5d57106878477f7.tmp|>windows6.1-servicing-x64-7jul-13.cab Error 42127 {CAB archive is corrupted.}

File C:\49e9ba97428b460358b2\$dpx$.tmp\85fe946422a73e44b18c7596276b0add.tmp|>windows6.1-servicing-x64cab2-2jan13.cab|>servicing\packages\package_74_for_kb2574819~31bf3856ad364e35~amd64~~6.1.1.7.cat Error 42127 {CAB archive is corrupted.}

File C:\49e9ba97428b460358b2\$dpx$.tmp\85fe946422a73e44b18c7596276b0add.tmp|>windows6.1-servicing-x64cab2-2jan13.cab Error 42127 {CAB archive is corrupted.}

File C:\49f7d29baf4abb577c1f\$dpx$.tmp\9b2cfd5f46bd084d8da487de6512f3a8.tmp|>windows6.1-7601-x64-servercab2.cab

Error 42127 {CAB archive is corrupted.}

Number of searched folders: 48345
Number of tested files: 4623976
Number of infected files: 0

Thanks again for your time and expertise
Jeff

Title: Re: Windows 7 Update
Post by: Julian on September 08, 2016, 03:24:55 pm

Damn CBS manifest it looks like. can you do a prescan with wr aio and attach the log file I want to see it.

Title: Re: Windows 7 Update
Post by: Boggin on September 08, 2016, 04:03:21 pm

Would a bootrec /fixmbr help that, Julian ?

Title: Re: Windows 7 Update
Post by: databaseben on September 13, 2016, 10:31:03 am

There is a bug in WU in Win7Pro that i discovered after I cloned my failing hd over to a s4sd.

Fortunately, such issues are a "no charge" issue that Microsoft Customer Service can help you with.  But before asking for personal help via chat, you should try some of the self help methodologies provided at https://support.microsoft.com/en-us

Afterwards, if none of the help proves helpful, the same self help gui will initialize a chat session with a live person.

Remember, that "installations" and "Updates" are no charge.  So be sure you document the service id they will provide you.