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Main Forum => General Computer Support => Topic started by: Moondoggy on August 26, 2015, 10:16:26 am

Title: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Moondoggy on August 26, 2015, 10:16:26 am
Does Windows Repair work on Windows 10?

When I was Windows 7 a Microsoft 2nd Level Tech used your program to fix an error I was having that was preventing Windows 10 from installing and your tool fixed whatever was wrong with my system.  After that I was able to install Windows 10 Pro without a hitch and everything was going well until yesterday. 

Yesterday my wife was using the PC and was going to order something online and something (My wife is not a computer person) happened and the system had to reboot.  Once it rebooted it went into an infinite loop indicating that something was wrong and that it was diagnosing and fixing my PC but it never could fix it, thus the infinite loop.  After trying about everything, I finally gave up and restored an Acronis TrueImage snapshot image of Windows 10 I had taken after Windows 10 was installed but before the patches were sent down on 8/10.  All went well with the image restore and Windows 10 is up and running but I still have a problem.

When I went into Windows Update to download all of the patches and updates to the system, Windows update fails with an 0x8024402f error.  I've tried running numerous things and scans and no errors are found but I still cannot update my system.  If Windows Repair would work on Window 10 Pro and you think it would fix this problem I'd give it a shot but I wasn't sure if Windows Repair was Windows 10 compliant.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Willy2 on August 26, 2015, 11:55:18 am
- Yes, WR works on Windows 10. Version v3.42 has specially been updated with increased support for Win 10.
- This error is the result of a (temporarily) broken internet connection. So, I would thing WR can solve this problem.
- Run the program and please report back.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Moondoggy on August 26, 2015, 11:27:45 pm
Well, I downloaded Windows repair and went thru each step in the process up thru the repair step.  I then restarted the PC in safe mode and ran repair twice.  After that I still got the 0x8024402f error while trying to run Windows Update.  I then ran the repair step again but this time in normal logon mode and it was still a no go.  This is really frustrating because other than Windows update the PC is appears to be running flawlessly.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Shane on August 27, 2015, 01:33:33 pm
0x8024402f is an error code related to connection problems with Windows Update. That means your computer isn’t able to connect with Microsoft Update server, therefore you’re unable to receive any new updates.

Did you try this yet?
http://www.tweaking.com/forums/index.php/topic,1052.0.html

Shane
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Boggin on August 27, 2015, 03:06:18 pm
Shane, your fix is for the c variant - I think the f variant is a .NET Framework problem.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Moondoggy on August 27, 2015, 03:22:01 pm
In regard to the post by Shane.....  As a former DNS Administrator for the company I worked for before retirement, I had my doubts that this would resolve my problem.  In my case I was using 3 DNS servers (205.152.132.23, 68.94.157.1 and 205.152.37.23) that are the fastest and most reliable public DNS servers for the area in which I live.  For grins I did changes them to 8.8.8.8 and 8.4.4.4 but it didn't make any difference.  I also ran the troubleshooter for connecting to the internet and the troubleshooter for my NIC and nothing was found.  Basically I can download mail to Outlook 2010, I can visit any website that I want and I can download updates to programs I have installed on my PC.  To me this 0x824402f error is either the correct error code and there's some other issue that's denying me access to the server or the error code being reported is not the real error that's taking place and I'm chasing a phantom.  Any help you can offer would be greatly appreciated.

In regard to the post by Boggin....  Someone else pointed to a .NET problem and suggested that I needed to go into control panel and remove v4 of .NET but apparently, Microsoft has included the framework in the Windows 10 build so it no longer shows up as something that can be removed.   
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Boggin on August 27, 2015, 04:00:06 pm
I think .NET Framework v4.5 did away with v4.0 so that must have been for an earlier version of Windows.

Does Event Viewer have anything more specific ?

By the various scans you have run I assume you mean sfc /scannow and the dism/restorehealth ?
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Julian on August 27, 2015, 09:15:57 pm
Hmmm I'm trying to remember where I've encountered this exact error..... Ah what antivirus are you using or what 3rd party program that is running in the background that is using an internet connection. Another thing is your network card updated with the most recent drivers for Windows 10 sounds silly and basic but you never know.  :cheesy:   Another thing is maybe your Windows firewall needs to be reset or if you have a 3rd party firewall set it back to defaults.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Moondoggy on August 28, 2015, 02:07:04 pm
I hate it when this happens.....

I've been fighting this 0x8024402f error for days now and today we turned on our computer and, on it's own, the machine decided to check in with the update server on it's own and downloaded 14 updates on the first pass and then after the first restart it downloaded yet another patch on it's own.  I compared the patches that were downloaded on this machine against my laptop who also downloaded several patches today and all 15 patches I have are also on my laptop.  I don't know if, in trying certain suggestions to fix the 0x8024402f error I triggered something that required a cold boot but now things are working and I don't know why.  I would hate it if this whole time the PC was unable to ask for updates until the update server contacted the PC first to establish an update relationship but I guess that might be possible as I don't believe that there were any new updates until today.  Anyway, this is still a mystery and I'm unhappy that I don't have an answer why.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Boggin on August 28, 2015, 02:35:38 pm
Perhaps MS had switched off Win 10 while they were tinkering under the bonnet (hood - for our friends across the pond :)) and they've just switched it back on again :) - but glad it's fixed whatever did it.
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Julian on August 29, 2015, 05:47:45 pm
tinkering under the bonnet (hood - for our friends across the pond :))

off topic: Boggin are you from the UK?
Belay that it say's you are on your user info lol...
Title: Re: Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error
Post by: Willy2 on August 29, 2015, 09:51:27 pm
Some British call the Atlantic Ocean the "Big Fish Pond".