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Main Forum => General Computer Support => Topic started by: Xas1953NC on May 09, 2015, 09:58:01 am

Title: Streetlife Website no graphics
Post by: Xas1953NC on May 09, 2015, 09:58:01 am
Hello all, The Streetlife website used to show graphical content as per the top pic (screen grab from W7+IE11) but now my computer (lower screen grab Vista 32 bit + IE9) only shows text. The Source link show the make up as html. No other site is affected. Can anyone please advise? Thanks.
Title: Re: Streetlife Website no graphics
Post by: Xas1953NC on May 09, 2015, 10:00:35 am
Blast! I forgot to add the pic. Here it is
Title: Re: Streetlife Website no graphics
Post by: Samson on May 09, 2015, 10:54:55 am
Have you tried clearing your browser cache?
Title: Re: Streetlife Website no graphics
Post by: Xas1953NC on May 09, 2015, 11:19:26 am
Hello Samson, yes but no difference.
Title: Re: Streetlife Website no graphics
Post by: Samson on May 09, 2015, 12:46:42 pm
Maybe just the limitations of IE9.

https://www.streetlife.com/ opens fine with Firefox ESR 31.6.0 but not at all with IE8, (I only have XP so cannot test with IE9).

IE8 gives the following message....

"Streetlife Sorry, your browser isn't supported
To access Streetlife you need to use a modern browser."

Perhaps someone else can check with IE9?
Title: Re: Streetlife Website no graphics
Post by: Xas1953NC on May 09, 2015, 02:58:58 pm
Had Streetlife running ok with IE9 prior to the problem.
Title: Re: Streetlife Website no graphics
Post by: Samson on May 09, 2015, 03:43:26 pm
If, as you said in your first post, other sites are OK, then it just maybe a fault at their end. Try again later on and report back if still no joy.

Meanwhile could someone else with IE9 give it a go and see if the site loads OK?
Title: Re: Streetlife Website no graphics
Post by: Xas1953NC on May 09, 2015, 03:51:00 pm
Have the problem for about 3 weeks now. I could exchange my computer for my wife's W7+IE11 but I think she would notice it!
Title: Re: Streetlife Website no graphics
Post by: Xas1953NC on May 11, 2015, 06:50:32 am
Just received an email from Streetlife:
"Our technical team have become aware of a glitch affecting some users of Internet Explorer 9 on Windows Vista that can cause our website's stylesheet not to load.
We are currently working to discover the cause of this but I unfortunately do not have a timescale for this.
In the meantime, I can advise that the website should work in other browser's such as Google Chrome."
Title: Re: Streetlife Website no graphics
Post by: Samson on May 11, 2015, 08:47:25 am
Ah ha, so the problem was at their end. Hope they sort it for you soon  :wink: