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Main Forum => General Computer Support => Topic started by: Rick on February 18, 2015, 11:34:29 pm

Title: Adobe Error, Windows dont catch it
Post by: Rick on February 18, 2015, 11:34:29 pm

clicking on the link to open Adobe reader fails to open; error message an internal error occured
Also; Failed to connect to DDS server

Really, any ideas about this?

Title: Re: Adobe Error, Windows dont catch it
Post by: Shane on February 18, 2015, 11:49:56 pm

When you say link, do you mean from a web page? If so what browser?

Are you able to download a pdf and open it directly?

Shane

Title: Re: Adobe Error, Windows dont catch it
Post by: Rick on February 19, 2015, 05:11:15 am

Quote from: Shane on February 18, 2015, 11:49:56 pm

When you say link, do you mean from a web page? If so what browser?

Are you able to download a pdf and open it directly?

Shane

While trying to open a pdf file or the pdf program from my computer on another user account...

Please note; did a repair already from programs install menu, running the latest version. (if run the program as adm, it opens adobe, but that is not the answer here we need as any account should be able to open the pdf reader from any user account)

Title: Re: Adobe Error, Windows dont catch it
Post by: Shane on February 19, 2015, 01:21:47 pm

Where is the file located on the drive? Reason why I ask is in Windows if a user tries to access any files outside their profile it requires admin rights. But if the file is in the users profile, like the desktop or documents then they dont need admin rights.

Personally I just turn off the UAC, all it does is train users to click ok on everything they see without reading it, and it sure as heck doesnt stop viruses lol

Shane

Title: Re: Adobe Error, Windows dont catch it
Post by: Rick on February 19, 2015, 07:52:25 pm

Quote from: Shane on February 19, 2015, 01:21:47 pm

Where is the file located on the drive? Reason why I ask is in Windows if a user tries to access any files outside their profile it requires admin rights. But if the file is in the users profile, like the desktop or documents then they dont need admin rights.

Personally I just turn off the UAC, all it does is train users to click ok on everything they see without reading it, and it sure as heck doesnt stop viruses lol

Shane

the user is a standard user; PDF reader is in the program menu, should already be fine to open.

Title: Re: Adobe Error, Windows dont catch it
Post by: Shane on February 20, 2015, 11:55:55 pm

Yes but where is the file pdf file itself, not the pdf program :wink:

Shane

Title: Re: Adobe Error, Windows dont catch it
Post by: Rick on February 21, 2015, 12:21:57 am

Quote from: Shane on February 20, 2015, 11:55:55 pm

Yes but where is the file pdf file itself, not the pdf program :wink:

Shane

in a user account on my system

Title: Re: Adobe Error, Windows dont catch it
Post by: Shane on February 23, 2015, 09:10:32 pm

But what is the actual path lol

Example: C:\Users\Shane\Desktop\

Shane