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Main Forum => General Computer Support => Topic started by: jasonhardy on November 14, 2014, 04:44:06 pm

Title: scan stuck on repair #2
Post by: jasonhardy on November 14, 2014, 04:44:06 pm

I'm running the repairs and it is still on repair #2 of 43 after 3 hours, is this normal?  It says:

2 - reset file permissions C:
C: & Sub Folders
Start 11/14/2014 4:32
Trying to run repair as trusted installer
this repair is hidden by windows itself
you can see this repair working in the task manager
running repair as trusted installer

When I go to task Mgr. I see Trusted installer but it says "stopped" , it doesn't say running.

  I'm running windows 7, trying to repair what some sort of virus or malware that malware bytes isn't fixing.  Need to get this computer fixed asap as it's a work computer.  Virus is disguising itself as a visual suite 2020 file (?) and it  won't let me delete the files within the folder!!  Please help!!

Title: Re: scan stuck on repair #2
Post by: jasonhardy on November 14, 2014, 04:51:40 pm

Actually trusted installer still shows as running in task manager, 3 hours 40 minutes in, still on #2

Title: Re: scan stuck on repair #2
Post by: Shane on November 14, 2014, 08:29:19 pm

The repair is running the file SetACL_64.exe (If your on 64 bit) from the files folder in the program, that is the exe that sets permissions, is it running in the task manger?

Shane

Title: Re: scan stuck on repair #2
Post by: jasonhardy on November 15, 2014, 05:22:56 am

I'm running 32 bit

Title: Re: scan stuck on repair #2
Post by: Willy2 on November 15, 2014, 09:43:58 pm

Apply the usual recipe in an attempt to solve this problem:
- Abort the program
- re-run the program but skip the repair (or drive) that gave you trouble.

Title: Re: scan stuck on repair #2
Post by: Shane on November 17, 2014, 02:34:51 pm

Ok if you are running 32 bit then check to see if SetACL_32.exe is running during that time :wink:

Shane