Tweaking.com Support Forums

Main Forum => General Computer Support => Topic started by: Bubba Euler on September 14, 2013, 07:32:21 am

Title: Acer Crystal Eye Webcam can't find the laptop "camera"
Post by: Bubba Euler on September 14, 2013, 07:32:21 am
Specs:  Acer Aspire 5517; Windows 7 HP, X64, SP1; 

The Webcam, built-in to the laptop, has worked well until recently.  Now, the Acer-provided application (Acer/SuYin v. 5.0.9.1 application) can not find the Webcam.  I did make sure that the Global Settings of Flash (Adobe) were OK, or at least normal, as I remember them.

Any suggestions as to the direction I should pursue?  The driver says it is operating properly. 

Bubba Euler
Title: Re: Acer Crystal Eye Webcam can't find the laptop "camera"
Post by: Bubba Euler on September 16, 2013, 02:04:25 pm
This is cool!!!  I solved this myself.   I went to Control Panel/Devices and Printers.  I "right clicked" on Devices and "left clicked" the "Troubleshoot" listed (near the bottom along with "Properties").  It ran a short program and found that the Webcam was not running and offered to Fix It by turning it ON.  I un-installed and then re-installed the software I downloaded from Acer. 

It works, again!

I hope this helps someone else who might be having a similar problem.

Bubba Euler :smiley:
Title: Re: Acer Crystal Eye Webcam can't find the laptop "camera"
Post by: Shane on September 16, 2013, 02:49:02 pm
Glad you got it fixed :-)

Sounds like a service or driver wasnt set to auto :wink:

Shane