Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: rovert on September 05, 2013, 05:12:51 am
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Hi
Like a madman, i have offered to help a friend fix his computer... I have removed untold viruses and other toolbars etc with CCleaner, Malwarebytes, and ran the Tweaking program along with other Fix-Its etc
The system is running Windows 7 64bit iCore 3 and is on a Samsung RV520 Laptop
The important updates its trying to install are:
Security for IE8
Security for Windows 7 x64
Update for IE8
And install IE9
Error codes are 8000FFF & Code 5
I have tried to bypass the IE install by removing from installed programs the IE and installing 10, without success it just crashes.
I cannot install MSE either (only AVAST will install) - no other Antivirus is installed)
I cant run the troubleshooter within windows either.
I assume there is something missing in the system somewhere, but this has stumped me big time.!
Any help/guidance would be VERY helpful
Thanks
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Lets make sure those viruses didnt add any symbolic links on the system which would kill a lot of things. Run this
http://www.nirsoft.net/utils/ntfs_links_view.html
And save the log and post it and Iw ill see if I see anything other than the defaults that should be on the system. :wink:
Shane
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File as requested
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Here is the results after using the windows trouble shooter program...
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Symbolic links look fine.
I see from that screen shot that is says system files are missing or corrupt, have you ran sfc (system file checker) yet?
Shane
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Trying SFS Now - Thanks
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Results screenshot attached - no action done... :cry:
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Looks like a repair install is the best option, it isnt a fresh install, just a repair, so all your files and settings stay.
First you need a Windows 7 disk that has SP1, you can grab it here
https://sites.google.com/site/linuxlablibrary/windows-iso
The follow this
http://www.sevenforums.com/tutorials/3413-repair-install.html
Let me know how it goes :-)
Shane
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Awesome - all fixed...
As you said... it needed the Windows 7 disk... Its all good now.
HUGE THANKS! :cheesy:
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Glad you got it going :-)
When the SFC fails there isnt a lot you can do as a repair install is the only way I have found to fix the SFC.
Shane
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File as requested
No, the symbolic links weren't OK because 3 links pointed to a parent of the link:
"C:\ProgramData\Application Data" pointed to "C:\ProgramData"
"C:\Users\Default\AppData\Local\Application Data"pointed to "C:\Users\Default\AppData\Local"
"C:\Users\Millsie\AppData\Local\Application Data" pointed to "C:\Users\Millsie\AppData\Local"
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I thought this kind of recursive symbolic links were being eliminated in WR version v1.9.16 ?
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No, the symbolic links weren't OK because 3 links pointed to a parent of the link:
"C:\ProgramData\Application Data" pointed to "C:\ProgramData"
"C:\Users\Default\AppData\Local\Application Data"pointed to "C:\Users\Default\AppData\Local"
"C:\Users\Millsie\AppData\Local\Application Data" pointed to "C:\Users\Millsie\AppData\Local"
No, those are correct :-)
I thought this kind of recursive symbolic links were being eliminated in WR version v1.9.16 ?
Only for Windows defender folder right now. Still working on a scanner and remover tool :-)
Shane