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Main Forum => General Computer Support => Topic started by: pizzaboy192 on April 30, 2013, 08:25:46 am

Title: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: pizzaboy192 on April 30, 2013, 08:25:46 am
Good morning!
I have run into the strangest of issues:
I no longer am able to run admin commands on my Windows 8 Pro desktop, Windows Defender won't let me do anything, and a large number of services are running, but missing their description.

I've attached some screenshots with these errors.
I have no idea where to begin here. I tried the AIO tool, but it didn't do anything. I've tried doing a restore of the most recent backup, but these issues persisted, leading me to believe that they have been here more than a week.

I do not have physical access to this machine for a few weeks, as it is sitting in my parent's basement. I can remote into it just fine, and can do nearly all tasks but access administrator functions.

A secondary, local account also has these issues. I'm not sure what I need to be looking for.
Thanks in advance.
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: Shane on April 30, 2013, 10:02:21 pm
Looks like a major problem with permissions. The current user profile might be corrupt.

The best thing to do, as a test, is to create a new user account, set it as an admin and then login with that account and see how things do.

Let me know how that goes :wink:

Shane
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: pizzaboy192 on April 30, 2013, 10:48:14 pm
Looks like a major problem with permissions. The current user profile might be corrupt.

The best thing to do, as a test, is to create a new user account, set it as an admin and then login with that account and see how things do.

Let me know how that goes :wink:

Shane
same issues on both the built in Administrator account and a new admin account.
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: Shane on May 01, 2013, 01:20:01 pm
Man something is really messed up deep. Have you done the Windows 8 built in repair install yet?

Shane
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: pizzaboy192 on May 02, 2013, 06:36:10 am
Is that something that is accessible through Windows 8 directly? I don't have physical access until the 13th, and can try rebooting into recovery and restoring a backup from around April 10th to try and recover the system from there if nothing else works.
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: Shane on May 02, 2013, 11:58:08 am
Here you go :-)

http://www.thewindowsclub.com/repair-windows-8

Shane
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: pizzaboy192 on May 02, 2013, 06:56:28 pm
Good to know. Looks like this is the feature that nukes your install and resets everything to factory. I'll try that if my backups are corrupt or not working, when I get pyshical access to the system.
Title: Re: Windows 8 Pro Admin accounts broken, defender broken, services broken.
Post by: Shane on May 03, 2013, 11:00:07 am
It shouldnt nuke it, but just in case always make sure to have a backup :-)

Shane