Author Topic: Blue Screen (Read 7831 times)

blsev · « **on:** February 11, 2013, 05:51:53 am »

Hello.

A few minutes ago I updated the Windows Repair program and ran it. All 35 tasks were completed and the O.S. was restarted.
I am here after the 3rd attempt to load Windows 7 Professional.
The boot-up was rather slow, but the problem came directly after my desktop had finished loading.

A "Blue Screen" appeared but was visible (before re-starting) only long enough for me to read the suggestion to use F8 key and choose my start-up options menu.

I am here while using Safe Mode with Networking. I prefer being online with sound and with the correct screen resolutiuon settings and therefore, I invite any and all pertinent suggestions from this forum which could assist with resolution of this problem.

I thank you for your consideration and any assistance you may provide.
Best regards,
blsev

Shane · « **Reply #1 on:** February 11, 2013, 02:16:29 pm »

OK so you get a blue screen in Windows but safe mode is fine?

Can you check the event viewer and tell me what the blue screen error was?

Shane

blsev · « **Reply #2 on:** February 11, 2013, 04:22:06 pm »

Yes, I did, and I can, and I will ...
There were two errors near that same time, this morning.
The first was an error. I have copied the message I found in the Event Properties and this is it:
Error: source: event properties :

"The previous system shutdown at 5:53:44 AM on 2/11/2013 was unexpected."
------------------------------------------------------------
Critical :
source : Kernal-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Shane · « **Reply #3 on:** February 11, 2013, 04:24:09 pm »

See if you can find one that says what the blue screen was, should be right before the error you posted

Shane