Author Topic: My Windows Firewall is up and running thanks to you! but Windows Defender... (Read 32401 times)

FutureChris21 · « **on:** January 30, 2013, 10:58:20 pm »

I had those error codes 0x80070424 & error code 0x6D9, so I spent the whole day trying to fix it exhausting every possible way of trying to, I came across and used your Windows Repair and my Windows Fire Wall works now! but my Windows Defender stayed the same

so I improvised and got Windows Security Essentials.... but I'm still hoping Windows Defender can be fixed as well

Tomas_Sweden · « **Reply #1 on:** January 30, 2013, 11:32:18 pm »

What version of windows do you have?

Have you tried these?
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/firewall-error-code-0x80070424-error-code-0x6d9/493ec654-5d3e-4f0a-b00f-f6cd10fc92ea
http://www.brighthub.com/computing/windows-platform/articles/67690.aspx#

Tomas

FutureChris21 · « **Reply #2 on:** January 31, 2013, 12:03:26 am »

Quote from: Tomas_Sweden on January 30, 2013, 11:32:18 pm

What version of windows do you have?

Have you tried these?
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/firewall-error-code-0x80070424-error-code-0x6d9/493ec654-5d3e-4f0a-b00f-f6cd10fc92ea
http://www.brighthub.com/computing/windows-platform/articles/67690.aspx#

Tomas

I have Windows 7, and my Windows Defender doesn't even show up under services, I can only find it under search and I can only open it, heres screen shots, by the way it doesn't let me uninstall it to reinstall it... if only I could repair it but its no where to be found in programs

Tomas_Sweden · « **Reply #3 on:** January 31, 2013, 12:47:24 am »

I think that Microsoft Security Essentials is designed to disable Windows Defender in win 7, but that doesn't explain why it doesn't work.

Have you search for virus or malware?

Have you tried step 1, 2 and 3 in Windows repair?

Tomas

chris635 · « **Reply #4 on:** January 31, 2013, 12:50:34 am »

Try running this. It is called autoruns.

http://technet.microsoft.com/en-us/sysinternals/bb963902

You don't have to install it. Just run it, click on services tab and see if windows defender is listed there, this should at least let you know if the service is still present. Don't uncheck anything in this program unless you know what your doing, in fact before you run it, create a restore point! LOL! This little utility will show you almost everything running. It should look like my attachment. You can also see what drivers are running or not and a whole host of other process's.

Chris

FutureChris21 · « **Reply #5 on:** January 31, 2013, 07:39:11 am »

Quote from: Tomas_Sweden on January 31, 2013, 12:47:24 am

I think that Microsoft Security Essentials is designed to disable Windows Defender in win 7, but that doesn't explain why it doesn't work.

Have you search for virus or malware?

Have you tried step 1, 2 and 3 in Windows repair?

Tomas

Yes I searched with Malwarebytes Anti-Malware, Charter Security Suite, Windows Fixit, and the list goes on.. and yeah I did the step 1,2,3 in windows repair thats how I got the windows fire wall up and running, but it didn't affect the Windows defender for some reason

FutureChris21 · « **Reply #6 on:** January 31, 2013, 07:40:26 am »

Quote from: chris635 on January 31, 2013, 12:50:34 am

Try running this. It is called autoruns.

http://technet.microsoft.com/en-us/sysinternals/bb963902

You don't have to install it. Just run it, click on services tab and see if windows defender is listed there, this should at least let you know if the service is still present. Don't uncheck anything in this program unless you know what your doing, in fact before you run it, create a restore point! LOL! This little utility will show you almost everything running. It should look like my attachment. You can also see what drivers are running or not and a whole host of other process's.

Chris

This will just show me if its running or not? it doesn't show up in services on my computer lol

Tomas_Sweden · « **Reply #7 on:** January 31, 2013, 08:07:53 am »

You can run "Farbar Service Scanner" to see if these services are ok:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
There is more info here: http://www.bleepingcomputer.com/forums/topic436093.html

Tomas

Shane · « **Reply #8 on:** January 31, 2013, 01:12:57 pm »

You might just need to find the reg keys for Defender

http://www.tweaking.com/forums/index.php?topic=694.new;topicseen#new

Shane

FutureChris21 · « **Reply #9 on:** January 31, 2013, 04:37:28 pm »

Where do I find those Shane?

Shane · « **Reply #10 on:** January 31, 2013, 04:48:26 pm »

Check the registry and see if you have this

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend

If you dont try the reg file I attached

Shane

FutureChris21 · « **Reply #11 on:** January 31, 2013, 04:51:31 pm »

Do I just double click it and accept? because I did and when I tried opening Windows Defender still got the same error

Shane · « **Reply #12 on:** January 31, 2013, 04:53:13 pm »

Extract the zip file, run the reg file and then reboot

Let me know if the reg file gives an error when you do.

Shane

FutureChris21 · « **Reply #13 on:** January 31, 2013, 05:03:43 pm »

Quote from: Shane on January 31, 2013, 04:53:13 pm

Extract the zip file, run the reg file and then reboot

Let me know if the reg file gives an error when you do.

Shane

Shane you almost saved the day again! it WORKED but then THIS happend...
It worked for a couple of seconds that I had it opened then it stopped and I tried starting it again and got that error

Shane · « **Reply #14 on:** January 31, 2013, 05:05:17 pm »

Check if the reg key got deleted again. If it did you still have an infection bud

I am going to have to add this regkey to the windows repair tool soon

Shane

FutureChris21 · « **Reply #15 on:** January 31, 2013, 05:25:52 pm »

I also get this, is it because Windows Security Essentials has disabled it?

FutureChris21 · « **Reply #16 on:** January 31, 2013, 05:27:21 pm »

Check this out Shane..

Shane · « **Reply #17 on:** January 31, 2013, 06:15:52 pm »

Did you go to the registry and check if the key is still there or if it has been deleted?

Shane

FutureChris21 · « **Reply #18 on:** January 31, 2013, 06:18:50 pm »

Is there hidden folders I need to navigate through to find the registry?

Shane · « **Reply #19 on:** January 31, 2013, 06:21:56 pm »

No just go to start and int he run box put in regedit and hit enter.

In the registry see if this is still there.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend

Finished my workout and cooking dinner for the wife and kids, so I may not respond till later

New big bang theory on tonight, woot! lol

Shane

FutureChris21 · « **Reply #20 on:** January 31, 2013, 06:24:34 pm »

Yeah its not there :\ I appreciate the time your taking to help me Shane! hope your having a great day aside from helping me with this pain

Shane · « **Reply #21 on:** January 31, 2013, 06:28:58 pm »

If it isnt there then something deleted it again, which means your still infected bud.

Try these tools

tdsskiller.exe
http://support.kaspersky.com/5350

and

Malwarebytes Anti-Rootkit
http://www.malwarebytes.org/products/mbar/

Shane

FutureChris21 · « **Reply #22 on:** January 31, 2013, 06:38:07 pm »

Try both? I tried the second one (the first one found nothing) and restarted after and replaced the windows defender file you gave me and restarted.. still nothing lol

Shane · « **Reply #23 on:** February 01, 2013, 10:02:22 am »

Then you might have a new rootkit infection that isnt detected yet.

A repair install would be the next best thing, you will keep all your programs and settings but Windows will get reinstalled.

http://www.sevenforums.com/tutorials/3413-repair-install.html

And since you have Windows 7 with SP1 you will need a disk of Windows 7 with SP1 already on it, if you dont have one you can grab an image here

http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3316.2-1-microsoft-windows-7-official-iso-download-links-digital-river.aspx

Shane

FutureChris21 · « **Reply #24 on:** February 01, 2013, 11:04:15 am »

Should I just restore my computer to factory settings then?