Author Topic: Screen Sleep (Read 22563 times)

chris635 · « **on:** January 10, 2013, 02:37:35 am »

Shane

Hey bud. I need some help. My screen is set to sleep after 45 minutes. However, it will not wake from moving the mouse. This is what happens. I shake the mouse to wake screen. The screen changes from black ( asleep ) to gray. I can wake by pressing control alt delete then hit cancel. What gives. This is the new rig I built. I am using a xfx radeon r7770.

Chris

Shane · « **Reply #1 on:** January 10, 2013, 03:39:04 pm »

Explain a little more.

It changes from black to grey, anything on the grey screen?

Also do you have the system set to go to sleep or standbye? How about the hard drives going to sleep?

Shane

chris635 · « **Reply #2 on:** January 10, 2013, 04:04:17 pm »

I'm using your set up for power options MaxBattery/Performance. I am only letting it put the screen to sleep after 45 minutes though. Screen goes black (sleep)after 45 minutes like it should. When I go to wake it by moving the mouse, it wakes the monitor up but the screen is gray, nothing more. I have to then press control alt delete then the screen returns to normal and I press cancel to get rid of control alt delete options. It seems the keyboard will wake it with Con+alt+del but the movement of the mouse doesn't quite do it.

Chris

Shane · « **Reply #3 on:** January 10, 2013, 04:07:39 pm »

Anything for the screen saver enabled?

Reason why is when the screen goes to sleep it should be just turning the monitor off into stand bye, it doesnt change the screen. The only times the screen changes is with a screen saver or going into sleep or hibernation.

AT least that what it is suppose to do lol

Shane

chris635 · « **Reply #4 on:** January 10, 2013, 04:20:27 pm »

no. I did use to keep it on MaxPerformance though. Would there be any difference between both settings to cause problem or what I perceive to be a problem.

Chris

Shane · « **Reply #5 on:** January 10, 2013, 04:23:37 pm »

I havent seen the problem before so I am not sure. Set the screen timeout to 15 min and when the grey screen comes back try just hitting the esc key instead and see what happens.

Could be a video problem, using the v12.10 drivers?

Shane

chris635 · « **Reply #6 on:** January 10, 2013, 04:26:36 pm »

Device manager says 9.2.0

Chris

Shane · « **Reply #7 on:** January 10, 2013, 04:28:45 pm »

Thats the version I have so it is 12.10.

Try the esc and let me know.

Shane

chris635 · « **Reply #8 on:** January 10, 2013, 04:30:48 pm »

It will be about thirty minutes or so. Are you going to be around. If not I'll post later tonight

Chris

chris635 · « **Reply #9 on:** January 10, 2013, 05:01:44 pm »

Nope. ESC doesn't work. have to press control alt delete. I have removed drivers and re installed already to see if that would fix it.

Chris

Shane · « **Reply #10 on:** January 10, 2013, 05:04:22 pm »

What antivirus do you have installed?

Shane

Shane · « **Reply #11 on:** January 10, 2013, 05:07:02 pm »

Found some info on it, take the video card out and reseat it. The grey screen is a hardware issue. For some reseating the video card did the trick.

Shane

chris635 · « **Reply #12 on:** January 10, 2013, 05:11:39 pm »

Okay. I'll check after my try first.

Chris

chris635 · « **Reply #13 on:** January 10, 2013, 06:35:42 pm »

Re-seating the card didn't help.

Chris

Shane · « **Reply #14 on:** January 10, 2013, 06:36:54 pm »

Check temps and remove the overclock for now. Everything I find on this says it is a hardware issue.

I am off to the house with the wife and kids I will respond tomorrow if you post back before then

Shane

chris635 · « **Reply #15 on:** January 10, 2013, 06:38:39 pm »

It's been factory overclock. I can try dropping it. Temps hover around 30 c under normal conditions.

Chris

Shane · « **Reply #16 on:** January 11, 2013, 09:18:17 am »

Have you ran any tests to see how the video card holds up?

Shane

chris635 · « **Reply #17 on:** January 11, 2013, 10:29:56 am »

Runs absolutely like a scalded dog. I ran furmark bench test, 15 minute burn in test. All excellent times. I droped the clock a little to check it. It resumed one time from sleep state.

Chris

Shane · « **Reply #18 on:** January 11, 2013, 12:36:49 pm »

Then the only other thing I found was it could be the monitor itself. The only way to test this is to use a different monitor if you have one as a test.

Shane

chris635 · « **Reply #19 on:** January 11, 2013, 12:44:22 pm »

No I don't have another one. But I just bought 24" TV with HDMI specifically for my computer. Should be here in a week or so!

Chris

Shane · « **Reply #20 on:** January 11, 2013, 12:45:19 pm »

Then that will be the test

Shane

chris635 · « **Reply #21 on:** January 11, 2013, 12:46:54 pm »

I'll post back then. Thanks Shane.

Chris

chris635 · « **Reply #22 on:** January 11, 2013, 10:11:10 pm »

We'll I figured it out. I just couldn't wait for my new monitor to check it, as this monitor was working perfectly before my new build. So after about 4 un-installs and re-installs of the catalyst install manager, I went for the custom installs each time to figure it out. Basically I only loaded the display drivers and hdmi drivers, and unchecked everything else it would let me uncheck. Seems that all the extras for steady video, overdrive etc.. were causing the problem because my screen behaves like it should now! I forgot to mention that I bought a second card Wednesday (same one) for crossfire (the problem started occurring before the second card install). Works great. Thanks for your help Shane.

Chris

Shane · « **Reply #23 on:** January 12, 2013, 12:53:45 pm »

Glad you got it fixed

Shane