Author Topic: registry backup 1.4.3 won't backup system32\config\* files  (Read 12492 times)

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Offline c7f161b

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registry backup 1.4.3 won't backup system32\config\* files
« on: December 15, 2012, 06:19:48 am »
hello!

my first post here, please have mercy on me if it was answered already, my search abilities might be greatly reduced by my frustration (I've been fighting with random windows 7 problems for several days)

my question is, why won't registry backup 1.4.3 (portable) back the system32\config\* files up?

instead of many words, just have a look:





it only backs up the user files for some reason.

I've watched your video and clearly saw that the files from system32\config were backed up as well..

could you please help?
« Last Edit: December 15, 2012, 06:30:09 am by c7f161b »

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #1 on: December 15, 2012, 10:59:41 am »
I see the problem.

Look at my attached picture. The system32/config files show up under the computer name in the list. For some reason the program isnt able to pull your computer info. So it isnt in the right spot in the list so it is skipped.

The program uses WMI to pull some of the system info. Have you tried running my repair WMI tool?

Shane

Offline c7f161b

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #2 on: December 15, 2012, 11:58:20 am »
hello Shane, thanks for quick reply!

I've just ran the WMI repair tool, but to no avail, unfortunately...

I thought it might have something to do with WMI 3.0 update which was installed by windows update yesterday,
I uninstalled the update, ran the repair tool again, but no. Still the backup won't pick the system32\config up....

In the log there are mentions of "invalid global switch":
Code: [Select]
Starting Repairs...
   Start (15.12.2012 23:44:52)

Repair WMI
   Start (15.12.2012 23:44:52)
      Step 01/03 - Deleting WMI Repository...
      Step 02/03 - Rebuilding WMI Repository...
      Step 03/03 - Registering WMI...
Invalid Global Switch.

Invalid Global Switch.

   Done (15.12.2012 23:46:15)

Cleaning up empty logs...

All Selected Repairs Done.
   Done (15.12.2012 23:46:15)
   Total Repair Time: 00:01:23


...YOU MUST RESTART YOUR SYSTEM...

The problems I mentioned started after I resurrected my windows by copying the SOFTWARE file from \system32\config\regbackup using a recovery disc (system wouldn't boot because I thoughlessly installed and then removed a touchpad driver via Revo Uninstaller - a lesson to learn, btw...)
They include this very glitch and others, among which is SFC check stopping at 56% and telling it could not recover some system file...
Seems like I finally screwed up my system, and complete reinstall is imminent (which is the worst option due to a LOT of software to reinstall along with it)
« Last Edit: December 15, 2012, 12:01:14 pm by c7f161b »

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #3 on: December 17, 2012, 11:43:15 am »
Have you tried doing a repair install before you do a fresh install?

90% of the time that will fix you up. Windows reinstalls itself while keeping all your programs and settings :wink:

Shane

Offline c7f161b

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #4 on: December 22, 2012, 04:53:26 pm »
Shane! :shocked:

yes, I did a repair install, which did not improve the situation...

but I think I've nailed it  :cheesy:

have a try: rename your computer in system properties > computer name > change...
to computer

will you get the same result as me?

I've just got the backup working by simply renaming my computer from computer to something else!

p.s. the new 1.5 behaves the same way!
« Last Edit: December 22, 2012, 05:09:27 pm by c7f161b »

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #5 on: December 23, 2012, 12:16:29 pm »
Now that is odd. I will try changing the name of my xp system in VMware to Computer and see if it happens. If it does then I can make a fix for it.

Any bug I can replicate I can fix :-)

Shane

Offline c7f161b

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #6 on: December 25, 2012, 01:25:29 am »
mine is a win7 sp1 x64, btw.

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #7 on: December 26, 2012, 11:30:41 am »
I have that in VMware as well so I will be able to test it :-)

Shane

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #8 on: December 26, 2012, 01:50:11 pm »
Ah I can confirm that is the problem :-)

Does it in any version of Windows. Here is why.

IN the tree view the first entry in the treeview is Computer. The program names the treeview nodes. Since the first one is already named "Computer" it isnt able to make the next node which is the name of the system.

Now that I can replicate the bug I can fix it :-)

Shane

Offline Shane

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #9 on: December 26, 2012, 02:10:18 pm »
OK fixed, I left it the same version since I just put it out. Just redownload and install v1.5.0 and you can change your computer name back to "Computer" and it should work fine :wink:

Shane

Offline c7f161b

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Re: registry backup 1.4.3 won't backup system32\config\* files
« Reply #10 on: December 27, 2012, 04:08:26 am »
great, thank you, Shane! :) I'm happy that you've exterminated the bug in our Computers  :cheesy:
cheers!
« Last Edit: December 27, 2012, 04:10:01 am by c7f161b »