Jumpy UI!

[mingus]

This is windows 8 on my friend's laptop in Thailand.

been working on it for 3 nights now.

SFC /scannow stays 20 minutes at "beginning of verification phase... verification 100%" and just flashes and disappears.

I can run some programs, but hard to open folders or type. doing this remotely, or I would just format and reinstall.

can I run a command prompt from tweaking.com windows repair? I have the Pro version.

wonder if maybe stuck keyboard key? couldn't embed a video here is the link:

https://youtu.be/Y7BPXSnF8IE

[Boggin]

Win 8.0 install media may be outdated to use now to perform repair procedures as it is now 8.1.

However, if you can open a Command Prompt (Admin) enter this dism cmd followed by a sfc /scannow to see if that will resolve.

dism /online /cleanup-image /restoreheaalth

exit then reboot.

[mingus]

I was able to repair all the corrupt files using DISM, but it looks like the UI problem is a stuck key - the left arrow. she has used air to clean it and it still sticks sometimes.

even with it working now and then, I am unable to upgrade from Windows 8 to Windows 10 since the OS was installed in Thai I guess? I have changed all language and region settings to English and still no go.

so, for now, Windows 8 is working!

how to post a picture inline ??




Thank you

[Boggin]

You could back up the personal stuff and perhaps do a clean install.

When you are prompted for a product key, select I don't have a key and it may auto activate.

You can create install media after reading https://www.microsoft.com/en-gb/software-download/windows10

Use a machine of the same language you want the install to be in.

It may be worth getting a new keyboard depending upon the cost as you are unable to determine why the key keeps sticking.

It's strange but I didn't get an email notification of your reply.

[mingus]

It's a laptop and they are on lockdown, I am doing this remotely from the US, she is in Thailand, doing a fresh install more or less impossible

it's running okay with Win8 for now, I say pull that key off and toss it!

all my forum notifications go to spam, even tho I have whitelisted "not spam" several times.

thank you for your time.

[Boggin]

So can she use that Microsoft link to create the install media but use the dropdown to change the language of the version to do her own clean install ?

[mingus]

more or less impossible for her to do her own install.

unless I can figure out a workaround to do the upgrade will have to wait until I can visit, a few months I am guessing.

it's is working for her at least.

why do replies always go to spam in gmail? I have told gmail "not spam" many times.

[Boggin]

If you don't think she's competent enough to do the clean install then it'll probably be best to wait.

I don't know what it is but since I was in hospital for a few days, my email notifications have also being going into the Spam folder.

I'll email Shane about it as I haven't made any changes either.

There could be a malfunction of the forum.