Author Topic: Tweaking Com Startup Error Version 4.6.1  (Read 12291 times)

0 Members and 1 Guest are viewing this topic.

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Tweaking Com Startup Error Version 4.6.1
« on: November 14, 2019, 12:35:33 am »
Hi

I keep getting an error when opening Version 4.6.1 Pro Version (See attached)

I have uninstalled app & re installed, but same error

Can someone please assist

Regards

Clinton

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #1 on: November 14, 2019, 01:02:33 am »
I've checked my files and I don't have 10_1909 - mine only goes up to 10_1903 but my Pro 4.6.1 opens fine.

Can you boot up into Safe Mode and Networking and uninstall that version of WR and then reinstall while in Safe Mode, should something on your computer be corrupting the download/install.

While you are in that mode, run the program to see if you still get that error.

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #2 on: November 14, 2019, 02:38:52 am »
Hi Tom,

Thanks for prompt feedback

I did what you suggested, but still same error after opening programme.

Uninstalled & re installed in SAFE Mode with Networking

Regards

Clinton

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #3 on: November 14, 2019, 02:40:07 am »
Hi Tom,

Ran programme in SAFE Mode and still same error

Regards

Clinton

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #4 on: November 14, 2019, 03:28:10 am »
Hi Tom,

If I install older version of app, no Error

When I install Version 4.6.1 Error comes back

Regards

Clinton

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #5 on: November 14, 2019, 03:30:21 am »
Hi Tom,

Yet when I check my files as well, my files don't have 10_1909 - mine only goes up to 10_1903 but my Pro 4.6.1 

Very strange!!


Offline garioch7

  • Newbie
  • *
  • Join Date: Jul 2017
  • Posts: 18
  • Location: Port Hastings, Nova Scotia, Canada
  • Karma: 7
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #6 on: November 14, 2019, 03:56:53 am »
Tom:

I am getting the same error as the OP.  I upgraded to Build 1909 two days ago.  I can proceed into WRAIO Pro by dismissing the error box and it appears to work.  Shane has obviously anticipated some registry format changes in Build 1909 and does not want people with Build 1909 running registry repairs so he is giving Build 1909 customers fair warning.  I expect that he will have a new release out to address that issue.

Have a great day.

Regards,
-Phil
Former Bleeping Computer Malware Response Instructor

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #7 on: November 14, 2019, 04:05:00 am »
Hi Phil,

Thanks for your prompt feedback on this matter.

Much appreciated!

Regards

Clinton

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #8 on: November 14, 2019, 04:56:16 am »
Thanks, Phil.

I'm not sure how anyone is getting 1909 or for those who haven't, why is the program for some, looking for 1909.

My Pro hasn't prompted for any update other what I've already got.

Offline TweakHeaven

  • Newbie
  • *
  • Join Date: May 2016
  • Posts: 9
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #9 on: November 14, 2019, 03:45:08 pm »
I'm not sure how anyone is getting 1909
It's coming gradually to all users. If automatic or manual 'check for updates' does not fetch it, Microsoft already provides it with the Media Creation Tool. It's the 1909 version.

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #10 on: November 14, 2019, 04:02:38 pm »
We could be talking at cross purposes with this.

This thread is querying a file within the repair program and not the latest Win 10 feature update to 1909.

Offline Fatman Stan

  • Newbie
  • *
  • Join Date: Oct 2018
  • Posts: 13
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #11 on: November 14, 2019, 04:08:05 pm »
Can U let me know what happenning. Will be waiting. Thank You :smiley:

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #12 on: November 14, 2019, 04:17:04 pm »
Can U let me know what happenning. Will be waiting. Thank You :smiley:

You and me both :)

It'll probably be with a new version of WR to accommodate the Win 10 feature update to 1909.

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #13 on: November 14, 2019, 09:24:06 pm »
Hi Phil, Tom

Just an update!

Looks like Windows 10 Update KB4517245 (Windows 10 Version 1909 via Enablement Package) is causing this issue on both the Free & Pro Version of the app.

Tested free Version 4.6.1 on another PC prior to update & worked perfectly.

Both my PC with Pro Version & other PC with Free Version now have Windows update installed and both machines throw out the sae error

Regards

Clinton

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #14 on: November 15, 2019, 01:12:07 am »
I got my Win 10 feature update late last night after the monthly 1903 updates.

I've just tried my Pro WR and I also get the error message but clicking on OK allowed me to progress to the repairs where it auto created the registry back up.

I haven't ran the repairs.

On checking the program's files, I find I do now have 10_1909 now listed.

I believe the error could be because the actual program hasn't been updated to accommodate Win 10 1909 yet, although I don't know how Windows update managed to add that file to WR.

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #15 on: November 15, 2019, 01:15:58 am »
Hi Tom,

Thanks for your feedback

I can also click past error prompt but have not tried to run any repairs as yet either.

Regards

Clinton

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #16 on: November 15, 2019, 04:18:54 am »
As it has been found that running a new version of Win 10 on an old version of WR has caused Permissions problems, I would advise against using the repair program until it has been updated.

I don't think the changes will be great as it didn't take long for 1909 to download and install - previous feature updates have taken hours, but I'd still wait until Shane has updated the program.

Offline Clinton

  • Newbie
  • *
  • Join Date: Nov 2017
  • Posts: 15
  • Karma: 0
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #17 on: November 18, 2019, 04:59:59 am »
Hi Phil, Tom

I see that error has now been resolved with Version 4.7.0

Thank you

Regards

Clinton

Offline Boggin

  • Global Moderator
  • Hero Member
  • *****
  • Join Date: Jul 2014
  • Posts: 10182
  • Location: UK
  • Karma: 122
    • View Profile
Re: Tweaking Com Startup Error Version 4.6.1
« Reply #18 on: November 18, 2019, 05:11:29 am »
Yes, I also found that.