Author Topic: Computer can't connect to internet after running Window Repair  (Read 10114 times)

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Offline halfdragon3

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Computer can't connect to internet after running Window Repair
« on: December 15, 2011, 12:50:33 am »
I got the Win7 Internet Security 2012 virus and was able to remove it but it screwed up Base Filtering Engine. I ran Tweaking.com - Windows Repair (All in One) v1.5.4 and now I can't get internet access. It will connect to the network but can't get internet access.

My computer is running Windows 7 Profession 32bit.

Offline Shane

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Re: Computer can't connect to internet after running Window Repair
« Reply #1 on: December 15, 2011, 09:57:13 am »
I cleaned that virus off of 3 machines this week on my customers already.

On one Windows XP machine the virus destroyed the DHCP service, the reg keys where gone. Nothing could fix it but a reinstall.
The 2 others where Win 7. I ran my windows repair on both and had no trouble.

So lets see if we can find out whats going on with yours. :wink:

Does your network icon by your clock have a yellow !

Also open a command window.

Put in ipconfig. What local IP info do you get.

Then in the command window try these 2 commands

ping google.com
and
ping 8.8.8.8

Let me know the results :-)

Shane

Offline halfdragon3

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Re: Computer can't connect to internet after running Window Repair
« Reply #2 on: December 17, 2011, 11:37:22 am »
Thanks for the response but leaving it for a day and restarting it a couple times seems to have fixed it. I wish I knew how though...

Offline Shane

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Re: Computer can't connect to internet after running Window Repair
« Reply #3 on: December 17, 2011, 11:49:29 am »
Let me know if you have any more trouble :wink:

Shane