Software not running even in safe mode...

[DavidJoel]

Hey Shawn and friends...

I was very excited to find your website as I have been having lots of problems with my computer.

I purchased a 3 license key of your software to run on my computers, but

have only had success with the first computer.

My second machine won't allow it to run at all.

Screenshot attached for your viewing pleasure.

Can you give me any suggestions on where to start?

Thanks!

Joel

[Boggin]

That happened to me once which was resolved by reinstalling the program.

[DavidJoel]

Thanks and I appreciate the suggestion, but after I rebooted into safe mode the second time, it seemed to run fine, although I did see quite a lot of "access denied" while monitoring the softwares work on my computer. Although I thought that was a bit odd, it got really weird when the process finally finished. All of my (FILE.***) extensions seemed to be resetting themselves almost immediately after completion and my stock virus protection was turned off. Please keep in mind this was installed on a brand new installation of windows within the past 24 hours.  I have attached some screen shots for you to see what I mean. Does anyone know if this seems normal? Am I infected with a virus and if so, it would seem that it is able to survive a wipe, format and reinstall. It's probably worth noting that I had to adjust my time zone from pacific to eastern, but the time if in that zone would have been correct. I however, am from Philly. I'm all eyes and ears on this one...

Joel

[Boggin]

I also see a lot of access denied when I test run it and another member had already queried this which turns out to be normal - although I don't know why.

I don't use system tweaks - I have tried other tweaks in the past but it seemed to knock my system all to hell.

I believe you can revert those, but I haven't really gone into that side of the program.

Windows Repair isn't a tune up program and is only designed to repair systems, so there's no need to run it when a system is working fine.

I'd revert those tweaks and use the registry restore facility in Backup Tools to see if that gets things back to normal.

When I test run the program, I first create a system image then uncheck Repairs 27.01, 27.02 and 28.

[DavidJoel]

Boggin,

I appreciate the very swift reply, although I am now convinced that something is definitely going on here. I just lost access to my wired connection to Fios, for absolutely no reason. This would be VERY rare for a gigabit connection (Insane speeds btw - 1000 up / 1000 down (seriously)  but combine that with the following error and yeah, Houston, I think we have a problem...I now have the following message popping up when trying to access the network connection adapters...and what's this? Did someone or something initiate a mobile hotspot? I hate to use the "H" word so early in the game but...

[Boggin]

It may have been Repair 13 which did that as it repairs the network.

Revert the changes as I've suggested to see if that resolves.

[DavidJoel]

Changes reverted back to original settings using the restore tool.

The mystery continues...these file extensions are all still being overwritten from what the software defaults them as.

WTF????

[Boggin]

I've passed this onto Shane to have a look at.