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Topic: Attached document (Read 8065 times)
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Owens11
Newbie
Join Date: Apr 2018
Posts: 1
Location: Salt Lake City
Karma: 0
Attached document
«
on:
April 21, 2018, 11:02:12 am »
I have a Lenovo Ideapad 520S and all of a sudden I cannot open pdf document that is attached to gmail. My friend has exactly same notebook and she can open the file. Any ideas?
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Boggin
Global Moderator
Hero Member
Join Date: Jul 2014
Posts: 10182
Location: UK
Karma: 122
Re: Attached document
«
Reply #1 on:
April 21, 2018, 01:40:27 pm »
Does this article help -
https://support.google.com/mail/answer/30719?co=GENIE.Platform%3DDesktop&hl=en
This isn't a problem I've encountered, either for me or others, but are you able to download and save the pdf to your desktop to see if it will open from there ?
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levy
Newbie
Join Date: Apr 2018
Posts: 1
Location: Brisbane
Karma: 0
Re: Attached document
«
Reply #2 on:
April 30, 2018, 09:21:13 am »
Hello,
If you are unable to open a pdf document on your notebook it could be that the format of the file is not supported on the device or the file is corrupted. I suggest that you check the format of the file and see if it is supported by your mobile device. You also may recover pdf file
here
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Attached document