WR hung on registering files for over 2hr

[mhinesii]

Hi,

Running WR after reboot into safe mode and pre-checks.  Has been hung on step 8/35 (registering 132 files) using common repairs button for over 2 hours.  CPU is showing 25% in WR, but in task manager showing 25% is actually MS register server running.  How long should I let it continue? and what then?

Murray

[Boggin]

It has never ran that long for me but I'd leave it to see if it does progress.

Can you see at which file it appears to be stuck on ?

[mhinesii]

Unfortunately No I can't see what file it is hung on and now it has been almost 4 hr.  Should I stop the MS register server with Task Manager? or continue to wait or what?

Murray

[Boggin]

I'd stop it and try it again after a reboot.

Does a sfc /scannow still come up clean ?

[mhinesii]

Does a sfc /scannow still come up clean ?  No issues were reported when I did it.  I'll stop the registry server, see if WR continues on and come back and do the file regestering after a reboot.

Murray

[Boggin]

I meant stop the repair program restart it after the reboot.

[mhinesii]

OK, I'll do that.

The last entry I see in the log is

08 Repair MDAC/MS Jet  under current user and system account

Murray

[Boggin]

I don't know if it would be worth unchecking the repairs 1 - 7 as some of those may be pre-steps to Repair #08.

[mhinesii]

Once I closed the top WR window, it started running again and totally went to completion without errors. on the remaining steps  I'm rebooting now and will run the whole thing again and see what happens.

murray

[Boggin]

Okay.

[mhinesii]

Looks like it has hung up at exactly the same place again (08 Registering 132 files) and the last log entry is concerning MDAC/MS Jet as before.  It has been there for over an hour now.  I'll give it a bit more time and then I'll stop it again and see how the computer operates, unless you have a better idea.

Thanks,

Murray

[Boggin]

Can you close that top window again to see it will continue as before ?

Perhaps reinstalling WR may help, but if it continues to hang after that then I'll pass this on.

[mhinesii]

Yes, once I closed the top window WR continued on and completed without more errors.  I rebooted the computer and it struggled for a while.  Rebooted the computer again and as far as I can tell seems to be running pretty well this morning, so far.

Murray

[Boggin]

I wonder if it's just something specific to your computer.

On one of my laptops when on opening and it's doing its self file check, I have to red X the pane when it gets to Done for the program to continue opening.

[mhinesii]

Could be, but I'm not sure what the problem is.  The computer is a HP Pavilion Intel I5 core 64 bit laptop with Windows 10

Murray