latest update

[dan1965]

tried to install it wiped out my program computer froze

[Boggin]

Can you give us some more details and which version of Windows are you using - also which antivirus program are you using ?

[dan1965]

windows 10 new version antivirus is avg

[Boggin]

I was wanting to know what exactly happened when you tried to install Windows Repair.

Can you try the install in Safe Mode with Networking ?

[dan1965]

I had windows repair  pro  but when I tried to install the update windows froze and wiped out my program had to restart I will try again in safe mode

 

[dan1965]

I tried again with window safe mode with networking no go it froze again while trying to open computer froze

[Boggin]

Can you go into Event Viewer to see if you are getting any Side by Side errors or anything else with a time stamp for when you tried to update ?

If you come across any, you can post them clicking on them then on Copy/Copy details as text in the lower right pane - right click in the reply box and select Paste.

It's difficult to know what it's conflicting with because in Safe Mode all 3rd party programs are isolated from loading.