Author Topic: Boot times are in need of attention (Read 23499 times)

mrwoof · « **on:** February 10, 2017, 07:44:25 am »

Acer E1-571. Win 8.1 / I7 3rd gen / 6 Gb Ram
I see my boot times are in need of attention.
Performance Times:
Power on – Black screen to “Please wait” 57”
Log in till Desktop appears, additional 33”
Icons load additional 16”

Disc activity (task manager) show 100% for another 2'.30”.
Prime suspect appears to be “Service Host Local System (14)”. (see attch for more detail )
I have minimal start up programmes (see attch)

Installed & run : Defender, Malwarebites,JRT, Adaware & Hitman Pro.
SFC reads all well. I ran the tweak repair tool and attch logs though to my eye, all appears well.
This deterioration has been gradual with no precursor, and the laptop flies along otherwise.
I'm very curious about the initial 57” delay before graphics kick in.
I trust I have given you enough detail; Ideas welcome.

Boggin · « **Reply #1 on:** February 10, 2017, 07:50:40 am »

You can disable everything in your Start-up menu.

The Service Host is using 0% of your CPU so that won't be the culprit.

Click on Memory and that will sort to the highest user first.

Which antivirus program are you using ?

mrwoof · « **Reply #2 on:** February 10, 2017, 07:56:25 am »

thanks for the quick reply. Defender is my A/V. I can disable remaining start ups and check, though they have been there for several months.

Boggin · « **Reply #3 on:** February 10, 2017, 08:03:46 am »

It's just that some 3rd party AV programs can slow a start up, but WD shouldn't cause any problems.

You can get by without anything in your Start-up menu - I only have the Realtek HD Audio Manager enabled in mine.

Have you clicked on Memory to sort to see if anything is hogging ?

Are all of your drivers up to date and does Event Viewer record anything that could be slowing things up ?

mrwoof · « **Reply #4 on:** February 10, 2017, 08:14:19 am »

Found this "error" in Event viewer. Unable to decypher this myself. Will check memory presently
I had put the Superfetch service on manual & have changed back to "delayed start", will observe...

Boggin · « **Reply #5 on:** February 10, 2017, 08:24:36 am »

I'm not sure if that would cause the extremely slow boot times but open a Command Prompt (Admin) and enter sfc /scannow to see what that reports.

mrwoof · « **Reply #6 on:** February 10, 2017, 08:30:23 am »

As I mentioned in first post, ran SFC and all reported in order.
Screenshot of Task manager - Memory (post reboot) for your inspection.

Boggin · « **Reply #7 on:** February 10, 2017, 08:48:50 am »

Sorry I missed the bit about the sfc /scannow but as that error was dated for the 9th, I don't think that will be causing problems and could just have been a one off.

The Task Manager isn't showing anything to be concerned about.

One thing I don't like about Win 10 is that the Boot log info in msconfig doesn't work - with that you could see the drivers loading as you booted.

Loading drivers can slow things up and the wireless connection is usually the last to load,

I'd have a look in Device Manager/View/Show hidden devices and expand each of the main hardware - right click on each then click on Update Driver Software.

I don't normally rate Windows for updating drivers but sometimes it can find an updated driver for some.

When you expand Network Adapters, check to see if you have incremented MS ISATAP adapters.

They are a sign that Windows has had problems wirelessly connecting.

You can right click on any and select Uninstall as you only need the original, but it may be worth updating or reinstalling the wireless driver.

You can reinstall the driver by right clicking on the wireless adapter - Update Driver Software - Browse your computer - Let me pick... click on one then on Next where it will install.

mrwoof · « **Reply #8 on:** February 10, 2017, 08:57:27 am »

thanks for that, what do you think is causing the 57" delay before I get "please wait" on initial boot?

Boggin · « **Reply #9 on:** February 10, 2017, 09:04:35 am »

I don't know but I'd be tempted to do a repair install if all drivers are up to date.

I don't think reliability history will have anything of note to report, but you could check.

EDIT - Can you go to the Acer support site and check to see if they have a BIOS or Chipset update ?

mrwoof · « **Reply #10 on:** February 10, 2017, 09:24:45 am »

leave it with me, been researching this for a few days & will report back eventualy with outcome.

Boggin · « **Reply #11 on:** February 10, 2017, 09:26:43 am »

Okay.

mrwoof · « **Reply #12 on:** February 13, 2017, 06:43:26 am »

Well I have been going through my system following your advice checking Device Manager and event viewer and found a few things that might be slowing down the boot process.
I attch 3 Warnings & Errors I found.
In Device manager I see a long list of "E" in portable devices. Those would be external USB drives as I dont have any partitions. Should I uninstall any ?
In Devices & printers again a big list. I imaging these entries / handshakes are from various computers I have had over the years. Can I delete some of them, will they be recreated as required?
Looking forward to your response & thanks for your time.

Boggin · « **Reply #13 on:** February 13, 2017, 07:09:22 am »

You will have to Google for how to fix that DCOM 10016 error as they can pop up snagging different components and each have their own fix.

I had it on my laptops after upgrading to Win 10 and it didn't seem to be causing any problems that I was aware of.

If you click on Details for that error then copy & paste the CLSID and APPID details into a Google search, usually some links will be found.

I'm interested in what it gives for that DHCPv6 Client error though.

That could be slowing the computer in connecting to the Internet.

TCP/IPv6 can be unchecked in each of the adapter's Properties as generally, ISPs don't support TCP/IPv6 yet and could be already disabled in the router.

To do it in the computer, go Start - type ncpa.cpl and press enter then right click on each of the adapters and select Properties.

You can then uncheck the box for (TCP/IPv6) - OK

This article will help you get rid of any old drivers in Device Manager by right clicking on those with greyed out icons next to them and selecting Uninstall.

http://www.thewindowsclub.com/show-non-present-devices-windows

mrwoof · « **Reply #14 on:** February 13, 2017, 10:46:30 am »

Progress:
Re: Event 501 Desk top manager is experiencing heavy resourse contention.
In the Intel HD 4000 properties I have driver v. 10.18.10.4425 currently installed.
I updated on 9/02/17.using the Intel auto scan / update.
When on the Events tab I "View all events" it takes me to Event viewer error 501.
So I see a connection here at last. The first time stamp is dated 27/09/2015 which I imagine is the original Acer Intel driver. I have got the Acer driver that this unit shipped with (VGA_Intel_9.17.10.2867_W8x64U_A.zip) so I can reinstall this 2 year old driver, run WEI and see its value.
What is best practice for reinstalling the original and removing all traces of the more recent Intel updates?

Boggin · « **Reply #15 on:** February 13, 2017, 03:57:02 pm »

Go to Device Manager and expand Display.

There are three ways you may be able to this - right click on the adapter and select Properties then under the Driver tab, the Roll back driver option may be available.

If it's greyed out then close that window and right click again on the adapter and select Update Driver Software - Browse my computer - Let me pick...

The older driver may be listed for you to click on and then on Next where that will be installed.

The third method would be to use your restore points back to before you updated the driver.

mrwoof · « **Reply #16 on:** February 13, 2017, 04:02:39 pm »

Quote from: Boggin on February 13, 2017, 03:57:02 pm

Go to Device Manager and expand Display.

There are three ways you may be able to this - right click on the adapter and select Properties then under the Driver tab, the Roll back driver option may be available.

If it's greyed out then close that window and right click again on the adapter and select Update Driver Software - Browse my computer - Let me pick...

The older driver may be listed for you to click on and then on Next where that will be installed.

The third method would be to use your restore points back to before you updated the driver.

Good, so no need to go Safe mode & uninstall, I can overwrite.

Boggin · « **Reply #17 on:** February 13, 2017, 04:06:50 pm »

If they work.

mrwoof · « **Reply #18 on:** February 15, 2017, 04:17:24 am »

Improved Times:
Power up to log in-31" Desktop Icons load additional 15"

Well steady progress I think, reverted to VGA_Intel_9.17.10.2867_W8x64U_A and seems more responsive, found another reoccuring error :
"NT Kernel Logger" stoped due to the following error 0xC000188
Event ID 3
Some discussion on this Intel related:
https://communities.intel.com/thread/110236'

Proposed solution extract
"With this no more boot.etl file is created for nothing and you mantain the Nt kernel events active by default.
Stop the Nt Kernel Logger in Computer Management/Performance/event trace sessions.
Go to the regedit and search all QUEENCREEK entries and delete.
Start Nt kernel logger and restart windows.
No more 2017_01_12__01_13_29_boot.etl in C:\Program Files\Intel\SUR\QUEENCREEK\ folder".
What do you think?

Boggin · « **Reply #19 on:** February 15, 2017, 07:50:34 am »

Have you tried any of the suggestions in the article ?

Generally if an Event Viewer error isn't the result of problems, then you can usually ignore it.

That's quite an improvement on your boot times - looks like it could have been the video driver.

I think I'd be happy with those boot times.

mrwoof · « **Reply #20 on:** February 15, 2017, 08:37:47 am »

Yep, you know what its like, thanks for the navigation

Let the i7 sing !
this topic is now solved.

Boggin · « **Reply #21 on:** February 15, 2017, 01:42:13 pm »

You can mark the thread as solved by going back to your opening post, click on Modify and add [SOLVED] to the thread title - and you're welcome