Okay, after refreshing Windows 8.1, 'cause I couldn't make the "PNP detected fatal error" blue screen go away, I have some problems that I can't seem to fix! Here's hoping you guys can help!
First problem - After I found that my mouse tracking pad wasn't working, I ran a Tweaking Windows Repair. Fixed that problem, but while in Safe Mode, my Tweaking program was only "Free" and not "Pro". So, no problem, just put the info' in to change it, but I then discovered I couldn't open a Word doc, so I couldn't get the info'! Gave up on that problem for now, since I know I have Tweaking Pro and Office and they both work in regular mode, so just ran the repair in Safe Mode in the Free version.
Second problem - This one's a bit more important. I remembered that Windows Defender won't work if there is any other antivirus program on your computer and my Windows 8.1 came with Mcaffey. So, I've since uninstalled it, but I still can't get WD to open! When I try, it goes to the Windows system32 file! I've looked online everywhere and can't seem to find a solution!
Third problem - Even after running the Windows Repair program again, I can't seem to make Windows Updates work anymore! It just keeps "checking for updates". So, my last updates noted are from when I first got this computer, 1/20/2015. I know I don't want the most recent ones, 'cause I think one of them is what caused my original problem, but some must have been good!
I'm slowly getting all my other programs back on board and know that I need to use my Macrium Reflect program, so I don't have to go through this again, but I'd messed around with my external drive and things weren't up-to-date anymore!
Hope you can help!